Insurance Services Representative

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POST DATE 8/24/2016
END DATE 2/28/2017

First American Winter Haven, FL

Winter Haven, FL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED


First American Property and Casualty Insurance Company is a member of the First American Family of Companies (NYSE: FAF) which was named one of FORTUNE s 100 Best Companies to Work For in 2016. We specialize in four major types of property insurance: Homeowners, Dwelling Fire, Condominium, Renter s and Flood. For more information, visit

Job Description

Are you ready to start building an exciting career at a company with more than 125 years experience* Are you looking for a challenge and rewarding position with an industry leader*

First American is looking for Insurance Service Representatives to join our team. In this customer role, you will build relationships and maintain a base of clients through access to leads from a captive source. This position includes a competitive base with great monthly incentives.

All Insurance Service Representatives are provided the following:
Base salary
Comprehensive benefits (medical, dental, and vision), and a 401(k) plan
Paid Time Off
Continuous training and development AMS360 and Salesforce
Opportunities for career advancement
Tuition assistance and employee discounts

As an Insurance Service Representative, you ll utilize your high energy and customer service experience to work your headset, but it s your positive attitude and your mindset that makes you valuable. Use your people skills and ability to make connections to educate, obtain underwriting information, and assist agents with retention customers by providing a unique buying experience to reinforce First American brand values.

You ll spend most of your time making and receiving calls regarding insurance policies and you will use our proprietary software and comparative raters to offer Homeowners, Auto, Dwelling Fire, Condo, and Renters solutions to meet consumer insurance needs.

*Current 4-40 Customer Representative License Required*
* Office located in Winter Haven, Florida*

Job Qualifications

High school diploma or equivalent
Strong verbal and written communication skills
Must be well organized with attention to detail
Ability to interact constructively with team members and other departments
Familiar with Florida insurance regulations, carriers, application, and underwriting process
AMS 360 experience desired, but not required
*4-40 Customer Representative License required*

* Office located in Winter Haven, Florida*

Join a company voted one of the Best Places to Work. Start a new and exciting career now Apply with First American today!!!