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Internal Communications Specialist

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POST DATE 8/16/2016
END DATE 1/31/2017

Infor Alpharetta, GA

Alpharetta, GA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree



Infor is one of the world s largest business software companies with 15,000 employees and customers in more than 200 countries and territories., Infor software automates critical processes for industries including healthcare, manufacturing, fashion, wholesale distribution, hospitality, retail, and public sector. Headquartered in New York City, Infor is home to one of the largest creative agencies in Manhattan, Hook & Loop, focused solely on user experience design. Infor applications deliver a user experience that is fun and engaging while helping eliminate the need for customization through embedded deep industry domain. Infor deploys its applications primarily on the Amazon Web Services cloud and open source platforms. To learn more about Infor, please visit

SUMMARY: Infor Corporate Communications team is responsible for keeping the news flowing through the company via internal communications, including product announcements, webinars (WebEx), newsletters, social media, and blogs. Role: to support the Corporate Communications team through webinars, updates to internal sites, traffic management, and communication to employees throughout the company and to partners, as well as assist with corporate customer communications.

* A bachelor's degree in marketing, communications, or related field is preferred
* 2-5 years employee/external communications writing, coordinating, editing
* Experience in the technology/software industry preferred, but not required

Internal communication:
* Review, edit, manage approvals, and distribute messages to employees.
* Prepare and distribute confidential and sensitive information, such as organizational announcements and executive messages.
* Help maintain communication library on the internal SharePoint sites.
* Create and distribute weekly employee update.
* Create content for the internal employee newsletter and manage distribution.
* Update internal employee Intranet home page and corporate communications page.
* Help manage corporate teleconference and webinar (WebEx) events.
* Help the Corp Comm team with other projects where needed.

External communication:
* Write, edit, and coordinate product/various communications to customers and partners.
* Help with acquisition communications and portal updates.
* Help the Corp Comm team with other projects where needed.

* Excellent verbal/written communication skills
* Ability to function in high level of confidentiality/discretion, independence, and judgment
* Advanced Microsoft skills, including Word, Excel, and PowerPoint
* Social media savvy experience with sites, newsfeeds, and blogging
* Ability to work under pressure, manage priorities while meeting deadlines
* Excellent analytical, time management, and organizational skills to manage multiple tasks simultaneously
* Self-starter and able to work independently while maintaining a high level of organization
* Strong attention to detail
* Excellent interpersonal skills
* Ability to respond quickly to changing demands and market conditions
* Commitment to teamwork
* Proof of writing experience for campaign materials (i.e. Emails, slide decks, summaries, abstracts, etc.) may be solicited

* Knowledge of SharePoint
* Familiarity with CRM and tools such as SilverPop, WebEx, etc.

Equal Opportunity Employer. Infor does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.

In compliance with the OADA, should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000