International Provider and Facility Recruiter
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POST DATE 9/15/2016
END DATE 10/14/2016
Veterans Evaluation Services, Inc.
JOB DESCRIPTIONJob Description:
For further consideration, please apply through the following link: https://workforcenow.adp.com/jobs/apply/posting.html?client=vesgroup&jobId=40965&lang=en_US&source=CC3 General Job Summary: To develop, build and coordinate a network of qualified medical providers to service the contracted Compensation & Pension ( C&P ) Medical Disability Examination ( MDE ) needs of the Department of Veteran Affairs (the VA ) for international locations-specifically Canada (and the United Kingdom as needed). Essential Job Functions: Make unscripted connection calls to independent medical providers for the purpose of recruiting them to VES s nationwide network of providers; Arrange conference calls with providers when needed to answer questions about the VES credentialing, training, and examination process; Document and maintain detailed notes for communication and exchanges with all potential and current providers; Send preliminary information letters to potential providers, including contracted pay rates for their geographical region; Assemble and distribute the VES credentialing packet to providers and facilitate the completion of required documents in a timely manner; Consistently work with international team to meet turnaround time guidelines Achieve superior level of productivity in a demanding and high energy environment; Find diagnostic facilities in foreign countries able to perform needed testing for C&P exams and handling invoicing as needed; and Communicate and maintain a professional working relationship with department and team members in a friendly, but focused, environment. Additional Duties and Responsibilities: Assist other team members with contacting providers regarding rates, billing and other issues associated with the providers and/or their staff; Work closely with the team to fill Open Service Requests ( OSRs ); and Coordinate travel for providers when needed. Attend meetings as directed; Work effectively within a team dynamic; Adapt to new instructions, requests or procedures as provided; Maintain a high sense of urgency at all times; Maintain the confidentiality of Veterans and providers records; and Other duties as assigned. Knowledge/Skills/Abilities: Self-starter; Advanced customer service skills; Advanced verbal and interpersonal skills; Advanced written communication skills, to include excellent grammar; Advanced reading and comprehension abilities; Advanced analytical skills and detail-oriented; Advanced multi-tasking skills; Advanced organizational and prioritization skills, with strong ability to meet strict deadlines with minimal supervision; Proficient typing skills; and Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel. Language fluency in Spanish or French not required but useful Working Conditions: Casual office environment, with some exposure to mild noise from office equipment and moderate noise generated by staff members; and Frequently utilizes phone, fax machine, computer, printer, and copy machines. Working hours starting at 7am preferred but 8am required due to time zones. Minimum Level of Preparation and Training: Sales, recruiting and/or staffing experience is required. Some college preferred. Veterans Evaluation Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.