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Jr. Salesforce Administrator

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POST DATE 8/31/2016
END DATE 10/28/2016

Puppet Portland, OR

Company
Puppet
Job Classification
Full Time
Company Ref #
271864
AJE Ref #
576028577
Location
Portland, OR
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
Bachelors Degree

JOB DESCRIPTION

APPLY
SUMMARY OF ROLE

Puppet Labs is seeking a Jr. Salesforce Administrator to join the Business Optimization team. Our Administrators are embedded with the Marketing & Sales operations to provide day-to-day system administration and operational support. Administrators will train sales teams on existing processes, onboard new users, support marketing demand gen operations, and administer installed applications. Candidates must have excellent communication skills and a passion for providing excellent customer service.

If you have a passion for providing world-class support and continuously improving operations, then this is the job for you!

Qualifications

* 2+ years experience administering Salesforce.

* SalesForce certification ADM 201 - additional certifications a plus (please only list active certifications).

* Experience in Sales Cloud and Force.com, Partner/Customer Communities.

* 1-2+ years working with both Sales and Marketing teams. Experience working in Sales Operations is a plus.

* A working knowledge of the security functionality within Salesforce (roles, profiles, sharing rules, permission sets, default sharing settings, etc.).

* Proficiency with Salesforce formulas (in formula fields, report formulas, validation rules, workflow logic, etc.).

* A thorough knowledge of reports, dashboards, scheduled reports/dashboards, and reporting snapshots.

* Experience building and administering approval processes.

* Excellent written and verbal communication skills.

* Demonstrated success working cross-functionally across Sales and Marketing.

* Keep up to date on Salesforce releases (patches, upgrades, etc.), news and industry information.

* Requires logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

* Requires contact with others (face-to-face, by telephone, virtual meetings, VOIP or otherwise) and working and interacting in a group or team.

Preferred but not required:

* Experience administering tools/apps that integrate with Salesforce

* BA or BS degree

* Familiarity with JIRA, OS X, and Google Applications

* Experience with SQL or SQL like languages

Application Instructions

Please include a cover letter with your application addressing the following:

* Why are you interested in working for Puppet Labs*

* Tell us about a time when you provided excellent support to a Salesforce user who had previously had a negative experience. What was the outcome and what did you learn* No more than 2-3 paragraphs please.

Working for Puppet

Puppet is leading the movement that will define the next decade of software.

Today it s characterized by the general realization that for companies to remain relevant, they have to constantly provide great software to their users.

Tomorrow it s defined by a world of frictionless software change where any company can deliver a better experience to their users, at any moment.

We re building a world of unconstrained software change. Where the software that powers everything around us is always available, is constantly modern, and accessible from anywhere

The company is growing fast and we're determined for everyone here to have a real impact on the company and our customers every day. We're driven and restless. We encourage creativity and collaboration. By challenging each other, we foster continuous improvement. That s why we hire carefully for passion, self-motivation, intelligence, curiosity, and adaptability.

Puppet offers excellent health benefits for employees and family, a flexible time-off policy (that we do insist you use), and a variety of methods to grow your skills and further your career. We have employees all around the US, the UK, Sweden, Canada, the Czech Republic and Australia. Our headquarters in downtown Portland, Oregon, is one block off Tom McCall Waterfront Park with views of Mt. Hood, Mt. St. Helens and the Willamette River.

More than 30,000 companies including more than two thirds of the Fortune 100 use Puppet s open source and commercial solutions to achieve situational awareness and drive software change with confidence. We power companies including Twitter, Yelp, Disney, Google, Citrix, eBay, NYSE, Cisco WebEx, Salesforce, Bank of America and PayPal.

Our investors include Kleiner Perkins Caufield & Byers, VMware, Google Ventures, Cisco, True Ventures, Radar Partners, and Emerson Street Partners.

Puppet is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact +1-877-575-9775 for assistance.

Interested in learning more about working at Puppet* Register to chat with our recruiters during Online Office Hours every Tuesday from 10 a.m. - 11 a.m. PDT or Friday from 11 a.m. - 12 p.m. PDT.



PM16

Puppet Labs is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact +1-877-575-9775 for assistance.