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K3 Tenant Services Coordinator

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POST DATE 9/6/2016
END DATE 11/5/2016

Cushman & Wakefield, Inc. Campbell, CA

Company
Cushman & Wakefield, Inc.
Job Classification
Full Time
Company Ref #
R1692-1528
AJE Ref #
576100687
Location
Campbell, CA
Job Type
Regular

JOB DESCRIPTION

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Job Title

K3 Tenant Services Coordinator

Job Description Summary

The Tenant Services Coordinator reports to the Accountant & General Manager. The Tenant Service Coordinator's main responsibility is to maintain and improve the accounts payable and receivables process. Maintain and update all records and files relating to tenants records.



Coordinate all tenant related services with other members of the staff.

Job Description



Principal Responsibilities* Coding and processing invoices for payment* Bill tenant direct bills* Manage all aspects of accounts receivable and accounts payable* Work closely with receptionist to coordinate tenant work orders to see that they are completed in a timely fashion. Follow up on tenant complaints and problems on a daily basis. * Schedule tenant move-ins and move-outs and order all signage for suite and elevator lobby.* Maintain tenant insurance records to ensure coverage as specified in tenant leases. Keep a current tickler file to ensure that insurance certificates are renewed as necessary.* Provide support as needed to Assistant Property Manager, Property Manager and General Manager.* Update move in, building rules, and general building information manuals.* Prepare Tenant Work Authorizations (TWA) sundries for tenant billing.* Assist in the preparation of the annual budget.* Track expenditures relating to the tenant retention program. Manage actual expenditures to not exceed the budget amount.* Implement and coordinate a tenant retention program for the year to suit tenant needs.* Prepare lease abstract for all new or amended tenant leases.* Update Tenant Emergency Contact List.* Administrate and maintain storage leases of tenants.* Distribute Lease documents as required.* Maintain files.* Prepare, edit and review various reports:



Knowledge and Experience* A high school diploma or a General Equivalency Diploma (GED). College or university credits or degree in applicable discipline preferred.* Must be able to work independently, multi-task and to prioritize work requests.* A minimum of two (2) years of work experience in an administrative, accounting, or tenant services capacity. Experience with data entry, basic reporting, filing, answering phones, scheduling, and communications is a must. Prior experience working in the property management, commercial real estate, or financial services industries preferred.* The candidate must be computer literate, including knowledge of word processing (Word), mail merge, scheduling (Outlook), spreadsheets (Excel) and other data base applications.* Must be proficient in communicating at all levels in both oral and written form and competent at preparing professional, comprehensive memorandums, letters, reports, documents, files, etc.* Understanding of general accounting and financing is a plus. Experience with YARDI is a plus. Working knowledge of account payables, receivables, budgets, and expenditure control is also desired.



Required Skills* Exceptional organizational skills; able to balance multiple priorities and projects, keeping all team members informed of progress and issues* Ability to work in team environment as well as work independently when required* Ability to communicate well and interact with all colleagues * Excellent written and verbal communication skills* If you have the skills necessary to thrive in a fast paced environment, we offer a competitive salary, excellent benefits package and a genuine career opportunity.



Cushman & Wakefield is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.



Cushman & Wakefield is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.