Key Account Coordinator

The work shift is (9am-6pm)

PRIMARY DUTIES:
'Serve as Primary contact for National or Priority accounts and Sales Managers in all telephone and written communications.
'Process account purchase orders from receipt to shipment to ensure accurate, timely and economical shipments.
'Enter and maintain accurate pricing and toy specifications.
'Establish and maintain system code files and customer profiles.
'Maintain proper Dating Terms and Promotional Programs on all purchase orders.
'Perform the on-line stock commitment process.
'Research and resolve domestic and direct import order and shipment problems.
'Monitor Ad Order activity for all accounts to ensure timely delivery of product for advertisement.
'Coordinate and monitor the shipment of allocated items.
'Provide accurate item, order and shipment information to customers, Salesforce and management for use in planning, scheduling and forecasting.
'Maximize order fill rates to assigned accounts.
'Initiate changes or cancellations of orders to avoid shipping problems.
'Work closely with Distribution Centers to ensure timely shipment of Purchase Orders.
'Some overtime required.

SKILLS:
'Knowledge of order processing.
'Exceptional interpersonal and communication skills. Ability to achieve results through communications within a worldwide network of markets and sources.
'Excellent analytical skills. Must be able to predict/diagnose problems and identify solutions.
'Ability to work with minimum supervision and independently prioritize work without missing critical deadlines.
'Demonstrated ability to effectively manage multiple projects in a dynamic environment.
'Computer proficiency in Microsoft Word and Excel.
'Mature judgement and strong organizational skills.
'Basic understanding of EDI technology as it relates to the transmission of Purchase Orders and Invoices.
'Thorough understanding of FP credit requirements, dating terms and promotional programs.

EDUCATION/EXPERIENCE:
'Associates Degree in business or equivalent.
'2-4 years experience in Customer Service or related field.
'Exemplary attendance and job performance.

If you feel you meet the qualifications listed above, please apply on line at www.fisher-price.com.

FISHER-PRICE IS AN EQUAL OPPORTUNITY EMPLOYER

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