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POST DATE 9/16/2016
END DATE 11/11/2016
Job Duties, Responsibilities and Requirements
The key holder aids in the management of the retail store consistent with the short and long-term interests of the Company, its employees and the local environment in which we work and live. He/she will consistently provide our customers with the highest level of service and assist the Store manager with monitoring sales and performance.
Instill in employees the meaning and importance of customer service as Outlined in GREAT Customer Service Program by observation, feedback and role modeling exceptional service.
Inspire employees to contribute to the overall productivity of the store.
Delegate the work load appropriately and effectively in the absence of the Store manager
Working with store manager, identify and recruit potential sales and stock candidates to meet the staffing needs of the store and the long range Company objectives.
Promote a positive work environment by recognizing outstanding performance and maintaining a respectful work place.
Assume responsibility for opening and closing the store and securing all assets.
Maintain the store security system, including building security and cash handling.
Be personally available to all customers to communicate and identify their needs and address their questions and concerns.
Assume manager responsibilities in the absence of the Store Manager.
Ensure company policies and procedures are communicated in a timely manner and adhered to accordingly.
Assist the Store manager in achieving the fiscal business plan by daily monitoring and execution of sales and productivity plans.
Proficient in Microsoft Applications
Ability to effectively prepare and present information and respond to questions from management, clients, and other employees of the organization.
Effective empowering communicator, good problem solver
Knowledgeable in current trends
Innovative manager with people & processes
Sets plans & objectives, clearly delegates tasks. Develops, manages and trains direct reports.
Experience working effectively in complex global organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing and sometimes conflicting priorities
Excellent verbal and written communication skills and problem solving abilities
Excellent team-building, project management and organizational skills
Ability to multi-task in a fast paced environment
Exceptional attention to detail
Valid Drivers License
Education & Experience
Associates, , Required
Years of Experience, 02-04, Required