Lead Network Admin 8/26/2016

Ionidea Fairfax, VA

Company
Ionidea
Job Classification
Full Time
Company Ref #
29314944
AJE Ref #
575988916
Location
Fairfax, VA
Job Type
Regular

JOB DESCRIPTION

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As a Lead Network Administrator, this position will be responsible for helping design, install, and monitor the fail/fix support of the Department of Finance both written and spoken.
Familiarity with fundamental networking/distributed computing environment concepts.
Ability to do minimal debugging and modification of programs.
Execute the disaster recovery/back up procedures and archiving procedures.
Manage security for servers.
Responsible for performance tuning, capacity planning, database administration, and fault management.
Provide tier two support of the technical infrastructure.
Coordinating efforts with vendors if tier two support is required.
Responsible for ensuring high priority issues are resolved in a timely manner.
Responsible for keeping the environment up and running.
In many cases is responsible for identifying and reporting hardware problems.
Capable of writing purchase justifications.
Understands basic firewall, routing and switching concepts.
Identify and track issues, risks, and action items.
Resolve and/or assist in resolving issues.
Review, prioritize, and research service requests.
Anticipate and resolve issues specific to the team.
Determine time estimates and schedule for own work and resolve issues in a timely manner.

PLUS THE FOLLOWING:
Solid understanding of networking/distributed computing environment concepts.
Understands principles of routing client/server programming.
Manage expectations at all levels: customers/end users, executive sponsors.
Ensure quality standards are followed.
Understand the business application of technical support and design in an application development environment.
Work with the various Infrastructure teams and operations provider to identify the strategic direction of systems management activities.
Understands the design of consistent network-wide file system layouts
Maintain strong relationships with employees and various tier two and three support groups.
Develop plans for disaster recovery/ back up and archiving.
Manage the daily operations of the systems management team to ensure service levels are being met.
Manage the systems management team's support issue and backlog.
Monitor the team's open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels.
Act as the first level of escalation for high priority support issues.
Function as the liaison to the various support groups with whom the systems management team interfaces.
Develop the technical infrastructure maintenance strategy.
Manage the system management resources.
Act as a system's management expert.
Analyze, determine, and document requirements in terms of system management needs and implement them.
Identify, approve, and prioritize team projects.
Manages a large site or network.
Recommends policies on system use and services