Leasing Professional

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POST DATE 9/14/2016
END DATE 10/14/2016

Monogram Residential Cambridge, MA

Cambridge, MA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED


Job Description:

Position Summary: Responsible for meeting the sales and marketing aspects/goals of the assigned multifamily property. Required Qualifications:High School diploma, or general equivalent degree (GED)Associate s or Bachelor s degree preferred.Minimum 6-months experience in a customer service/sales positionExperience in residential property management a plus Essential Job Functions:Greet prospects, professionally present the features and benefits of the assigned property, and properly secure lease agreements from qualified persons.Follow up on prospective residents and market the community to telephone prospects. Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases.Shows/tours apartment homes to prospective residents while following the proper procedures and safety guidelines.Ensure guest cards are complete, entered into the property management software and follow up is completed for prospects.Timely and accurate processing of all required administrative forms, leases and related information.Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork, from the application process through move out. Including processing rental applications, preparing move in information, lease files, renewal letters and leases, as well as, any other residents and leasing related documents.Regularly answering phones, taking messages, responding to email leads and inquiries, filing and entering work orders in property management software.Provide quality customer service and timely response to customer requests and complaints.Maintains and assists with keeping the office, amenity areas, model apartments and community clean and professional appearance.Develop and maintain first class customer service relationships with prospects and residents.Physically inspects the community when on grounds, picks up litter and report any maintenance needs to the Service Team.Maintain thorough product knowledge of the property, sister properties, corporate housing partner and competitors.Assist Leasing Manager and/or Community Director in developing and implementing effective marketing goals to increase traffic and leads.Maintain on-going resident retention program under direction of the Community Manager.Assists with resident functions and as directed by the Leasing Manager and/or Community Director.Miscellaneous duties as required. The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.

Company Description:

Monogram Residential Trust is a real estate investment trust (REIT) that invests in, develops and operates high quality multifamily communities offering unparalleled location and lifestyle amenities. Located across America, from Los Angeles to Miami and many points in between, the Collection features 43 communities in 12 states, comprising nearly 16,000 luxury apartment homes. Each of our communities is as unique as the cities in which they are located, together our properties comprise the Monogram Apartment Collection, a unique brand common to all our properties. The Monogram Apartment Collection sets a new standard in the luxury apartment sector: an uncompromised commitment to impeccable levels of service, amenities, decor and design.