Life and Annuity Call Center Representative Job in Indianapolis, IN
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POST DATE 9/15/2016
END DATE 12/21/2016
Ajilon Professional Staffing
JOB DESCRIPTIONspan Our client is hiring for a B Life and Annuity Call Center Representative /B job in Indianapolis, IN. If you are an experienced customer service representative and have worked with Life and Annuity insurance you are the ideal candidate for this position. If you are looking to join a highly collaborative team and have professional communication skills apply today! br br Your Responsibilities will include: br ul
li Responding to incoming calls from contract owners, beneficiaries, and agents. /li li Accurately interpreting and resolving caller inquiries /li li Process and document all transactions in administration systems and workflow processes /li li Sending service forms to customers or agents /li li Make outgoing calls to other financial services companies regarding pending transfers and exchanges /li li Maintaining/Updating contract information /li li Special project that support contract administration, customer service agency service units and special teams across department lines /li li Provide information to and follow up with other departments as needed for reports /li /ul
br You Qualifications include: br ul
li Bachelor’s Degree or equivalent work experience in the field is preferred /li li 2-4 years of prior life insurance or annuity products administration /li li Minimum of 2 years’ experience in a high volume call center /li li Excellent written and verbal communication skills /li li Professional Customer Service and telephone skills /li li Can work independently and with a team /li li Excels in a fast paced environment /li li Possess the ability to deal with diverse situations; Problem solver /li li Organized, detail oriented, and able to multitask /li li Understanding of income tax applications /li li MS Word and Excel experience /li li Designations such as LOMA’s Associate Life Management Institute (ALMI), Associate Customer Service (ACS), Associate Annuity Products and Administration (AAPA) are extremely helpful and encouraged. /li li Excellent Attendance is a must! /li /ul
br If you are interested in this Full time B Life & Annuity Call Center Representative /B job in B Indianapolis, IN /B , or others like it, please apply online at www.ajilon.com or contact me at Marisa.Marques@Ajilon.com br br /span