Lifetouch Bilingual Customer Service Representative
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POST DATE 9/12/2016
END DATE 10/23/2016
JOB DESCRIPTIONAdecco is assisting a local client in recruiting for a current Part-Time or Full-Time Bilingual Customer Service - Call Center job in Muncie, IN. As a Bilingual Customer Service Representative you will interact with customers via telephone to provide information, process transactions, and reply to inquiries about products and services. Candidates will also be charged with handling and resolving complaints. If you meet the qualifications listed below please Apply Now or call 765-939-6300!
Responsibilities for this Customer Service job include:
- Receive a high volume of inbound calls with varying degrees of questions or concerns
- Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
- Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
- Achieve productivity standards and goals set by the company while maintaining high level of customer service
- Refer unresolved customer service issues to designated call center department or supervisor for further investigation
Candidates must meet the following requirements for consideration for this customer service position:
- High School Diploma
- Excellent verbal and written communication skills
- Make good decisions and resolve issues in a clear, calm, and diplomatic matter
- Computer literate - Proficient with Email and Microsoft Word
- Able to work in a team environment
-Speak and write English and Spanish fluently
Pay for this part time/full time customer service position is $12.50/hr plus optional overtime available. Flexible schedules with part time and overtime are available.
Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.
If you are interested please apply now or call 765-939-6300.