Listing Support Coordinator - Ready Logistics
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POST DATE 8/14/2016
END DATE 3/15/2017
Cox Corporate Services, Inc.
The Listing Support Coordinator (LSC) supports various client programs, ensures accurate and timely completion of operational tasks, and effectively communicates issues with National Account Coordinators and the Sales Teams.
Job Duties and Responsibilities:
Order and general data entry
Monitor and communicate the status of tasks to team members, clients, and customers
Distribute order and load information to other team members
Determine which loads require listing support intervention based on system status
Determine load pricing using system tools
Perform quality assurance audits of orders/loads and determine accuracy according to standards as determined by Ready, clients, and customers
Contact external vendors/clients/customers to determine status updates, vehicle locations and to gather information to ensure program requirements are maintained
Identify areas of process improvement
Perform other duties as directed by department manager
Skills and Experience Required:
Accurate typing and data entry skills
Able to manage multiple tasks in a fast-paced environment
Highly adaptable to process and system changes
Must be detail oriented with good judgment and problem solving skills
Effective time management
Able to initiate and manage a high volume of outbound phone calls
Strong knowledge of Microsoft Word, Excel, and Outlook
Exceptional verbal and written communication skills
Strong customer relations skills
Demonstrate a stable employment history
Transportation or general automotive experience a plus
Cox Automotive is a leader in vehicle remarketing services, digital marketing and software solutions for automotive dealers, manufacturers and consumers. Cox Automotive includes AutoTrader.com, Kelley Blue Book, Manheim and a host of other global businesses and brands. Headquartered in Atlanta, Cox Automotive employs nearly 24,000 employees in over 150 locations worldwide. We partner with more than 40,000 dealers and touch more than 67 percent of all car buyers in the U.S. with the most recognized brands in the industry. We unite more than 20 brands in this space, providing an end-to-end solution to transform the way the world buys, sells and owns cars.
ORGANIZATION: Cox Automotive
PRIMARY LOCATION: US-AZ-Gilbert-1030 N Colorado St
EMPLOYEE STATUS: Regular
JOB LEVEL: Individual Contributor
SHIFT: Day Job
UNPOSTING DATE: Ongoing