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Loan Documentation Specialist

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POST DATE 9/11/2016
END DATE 10/10/2016

Digital Intelligence Systems, LLC Saint Louis Park, MN

Company
Digital Intelligence Systems, LLC
Job Classification
Full Time
Company Ref #
J3F4FZ6C7S74W1Q0LW4
AJE Ref #
576137803
Location
Saint Louis Park, MN
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Job Snapshot

CATEGORY: Finance, Accounting
EMPLOYEE TYPE: Contractor

LOCATION: US-MN-Saint Louis Park
EXPERIENCE: Not Specified

CATEGORY: Finance, Accounting
EMPLOYEE TYPE: Contractor
LOCATION: US-MN-Saint Louis Park
EXPERIENCE: Not Specified

Job Description

Job Description :

* Responds to and researches and resolves escalated inquiries and complaints requiring special handling and that may have been forwarded by mgmt committee members, agencies, and/or senior business leaders.

* This may include a review of in-process, closed or cancelled single loan/credit exceptions, applications, claims, files and/or on-line transactions, etc., individually or in aggregate, to determine if processes and documentation are in compliance with internal company requirements, contractual terms/conditions, insurer guidelines, investor requirements and/or government regulations or to perform remediation activities.

* Functions evaluated may cover one or more of the following areas: underwriting, regulatory compliance, fraud, fair lending, and servicing.

* Performs intake to determine appropriate course of action, conducting investigative steps to fully identify the issues, researching product information, terms, conditions, contracts, etc., creating correspondence as needed, processing complex and/or corrective transactions on-line (including monetary and non-monetary actions).

* Communicates with others (including customers, merchants, clients, executives, agencies, regulators, bankers) to ensure resolution/negotiation of sensitive and/or time-critical matters.

* May serve as an intermediary to resolve disputed matters; negotiates and enacts settlements.

* Ensures identified risks and/or problems are clearly documented.

* Other duties may include: project work to identify/implement process improvements, performance of ongoing reviews as needed.

* May generate reports and summarize results.

* Typically performs team leadership and provides work direction.

Position Details/Qualifications :

* Ability to take in a lot of info and retain it, is key.

* Prior Mortgage experience is really key; Loan processing or closing background

* Want someone who is able to understand the life cycle of a loan

* They are looking for people who are analytical but decisive at the same time.

* Need resourceful people who are willing to take the time to self-educate with the tools and materials they provide

* self-starters wanting to learn and master a role

* Need people who are able to accept abrupt change/strong ability to adapt

* This is a fast paced compliance team with production.

* Not much phone work at all, maybe 2 calls a week, most communication is email and IM

Successful Traits:

* Analytical

* Decisive

* Able to research to find answers to questions (job aids are provided)

* Highly adaptable to change

* Forward thinking

* Strong Oral and written communication skills

* Accepts and utilizes feedbacks

Job Requirements

* Responds to and researches and resolves escalated inquiries and complaints requiring special handling and that may have been forwarded by mgmt committee members, agencies, and/or senior business leaders.

* This may include a review of in-process, closed or cancelled single loan/credit exceptions, applications, claims, files and/or on-line transactions, etc., individually or in aggregate, to determine if processes and documentation are in compliance with internal company requirements, contractual terms/conditions, insurer guidelines, investor requirements and/or government regulations or to perform remediation activities.

* Functions evaluated may cover one or more of the following areas: underwriting, regulatory compliance, fraud, fair lending, and servicing.

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.