Lobby Attendant (PM)

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POST DATE 9/16/2016
END DATE 10/16/2016

Hilton Boston/Dedham Dedham, MA

Company
Hilton Boston/Dedham
Job Classification
Full Time
Company Ref #
hc.4087435F2B24CE57
AJE Ref #
576200633
Location
Dedham, MA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Job overview Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Full Time - 3pm-11pmWhat you will be doing Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning. Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc... Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper. Receive assigned section, keys, supplies and any priority requests from the Senior Housekeeper. Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. Regular and timely attendance is an essential function of this position.