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POST DATE 9/12/2016
END DATE 10/24/2016
JOB DESCRIPTIONPosition Summary
The Logistics Coordinator is responsible for providing logistical support to the Field Service department. Duties include communication with Field Service Engineers, Supervisors and Managers, dispatching of materials, CRM/SAP/Microsoft Excel reporting and analysis, inventory control and excellent customer service skills.
Logistics Essential Duties and Responsibilities
-Manage logistics, shipping, inventory and customer service for the company.
-Establish a working relationship with our Field Service Engineers to resolve any issues on daily basis.
-Coordinate between sales, manufacturing, external vendors, logistics and warehouse teams to ensure smooth communications and operations
-Accountable for coordinating and ensuring that all equipment and/or materials needs are met and commitments are delivered to job sites/remote warehouses.
-After Sales Service ? track & manage all customer service requests such as returns, repairs and general inquiries.
-Inventory Tracking - Maintains service parts, tools and equipment inventories, including reordering and shipping items as needed.
-Archives and maintains field service database, including customer data, service reports and commissioning reports.
-Coordinates data entry including CRM parts entry, overview and ticket handling.
-Actively participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on internal and external needs.
Inventory and Cost Analysis Essential Duties and Responsibilities
-Analyze and forecast product costs, spending, absorption, inventory, reserves, and service variances.
-Complete monthly actual service cost worksheets and analysis for use in controlling expenditures.
-Participate in the performance of the annual physical inventory and subsequent
-Review Slow Moving and No Activity inventory reports for potential write offs. Ensure unsaleable and discontinued items are disposed of, written off or reserved for as appropriate.
-Make estimates of new and proposed product/service costs or prepare cost estimates for new products and product changes.
Education and Experience
An associates degree is required.
At least 3 years of experience in Logistics, inventory management and cost analysis. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.
Customer service background in Logistics with ability to handle problem resolution in a timely manner, Knowledge of parts inventory maintenance and LEAN principles, advanced proficiency with Microsoft Office is required, ability to use advanced formulas (