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M-Retail Store Manager CA

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POST DATE 9/12/2016
END DATE 10/18/2016

DiversityWorking Burbank, CA

Burbank, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE:
TMUS), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers.Responsible for the overall management of the retail store including sales, customer service, staffing & scheduling, inventory and cash management, merchandising, and maintenance of the store. This position is also responsible for the administrative & logistics functions of setting up customers to receive service from MetroPCS. High school or GED equivalent; College degree preferred 5 years retail sales experience, preferably in the wireless telecommunications industry; prior retail management experience preferred Lead team members to ensure store meets quota on a monthly basis Recruit, interview, hire, and train qualified sales associates based on the day-to-day needs of the business Satisfy coverage requirements by preparing, delivering, and implementing staffing schedules in a timely manner that meet business traffic needs and to budget Provide coordination, measuring and monitoring of all sales and non-sales tasks, direction, and motivation to store employee team to build a positive sales and service environment Ensure that all opening and closing procedures are followed Ensure the integrity of inventory and cash in the store environment at all times Complete sales tracking and related reports Ensure store is clean, all equipment is properly maintained and in good working order, and that selling systems and supplies are appropriately stocked and provisioned Manage all customer-related activities to ensure a high level of customer service in the store environment Implement new store programs and be proactive in creating new sales initiatives Ensure that all company policies are followed as well as any market specific objectives Assist with managing outside sales & marketing activities as needed Assist area manager in handling employee disciplinary issues Identify & communicate activities within the community served by the store to increase brand awareness and sales Ensure all company communications are disseminated to store staffWe Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law. .