MEDICAL ASSISTANT II / 40 HOURS / DAY / BWH NEWTON CORNER 9/3/2016

Brigham & Women's Hospital(BWH) Newton, MA

Company
Brigham & Women's Hospital(BWH)
Job Classification
Full Time
Company Ref #
3024243
AJE Ref #
576083140
Location
Newton, MA
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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GENERAL SUMMARY/OVERVIEW STATEMENT:

We are looking for medical assistants who will help make every patients visit to Newton Corner a great experience. As valued members of the healthcare team, they will contribute to the health of our patients and the community we serve, while having many opportunities for professional growth.



PRINCIPAL DUTIES AND RESPONSIBILITIES:

Actively and efficiently manage the flow of patients through the office

Pre-visit chart preparation and information gathering to optimize the visit

Room patients

1. Assist providers with medical histories, including medications

1. Including documenting in electronic health record

2. Check vital signs

3. Update computerized reminders

Perform point of care testing

Actively communicate with patients to set expectations, i.e. wait times, what to expect during visit

Manage room cleaning, stocking, set-up and turnover

Medication management including preparing refills and prior authorizations for physicians

Participation in proactive population management of chronic disease by generating e-mails and letters and calling patients

Tracking of test results, and when appropriate communicating those results to patients

Participate in the education of students and residents

Participate in process improvement groups

Assist co-workers in their duties (within the limitations of training and scope of practice)

All other duties as prescribed

QUALIFICATIONS:

Bachelor degree a plus, but not required

High school diploma or equivalent required

Graduate of Medical Assistant training program required, at least 2 years of clinical experience required.



SKILLS/ABILITIES/COMPETENCIES REQUIRED:

Customer focused and patient-centered

Enjoys being part of a diverse team

Ability to multi-task

Comfortable with change

Basic knowledge and understanding of

Physiology and pathophysiology of common chronic disease states

Medical terminology

Pharmacology

Basic knowledge and understanding of the pathophysiology and competency in the performance of the following clinical tasks

Electrocardiogram

Oxygen saturation

Basic wound care

POC testing (& quality control)

Blood glucose testing

Urinalysis

Rapid strep

Stool guiaic

Vital signs, both manual and automatic, including the performance of orthostatic vital signs

Prepare for and chaperone pelvic examinations

Assist with sterile procedures

Specimen labeling

Correct medical waste management practices

Venipuncture

Uncomplicated ear irrigation

Basic knowledge and understanding of the medical assistants role in patient safety and quality

Fall prevention

Patient transfers

Communication and patient hand-offs

Normal ranges of signs and symptoms / when to alert the MD

Hand-washing

Modifications for obese patients

Patients with disabilities

Infection control

Proper use of personal protective equipment

Role in medical emergencies

Quality and pay for performance

Joint commission compliance

National patient safety goals

Patient outcomes

Health literacy

Information technology

Documenting patient interactions

Electronic medical record (LMR)

Prescription refill process

Clinical messaging

Patient gateway

Percipio

Basic knowledge of office operations and standards

Front desk cross-training

Basic understanding of office procedures including filing, copying, scanning, printing, and faxing.

Phone skills: Ability to use phone system- answer and screen calls, put on hold.

Verbal skills: Ability to answer questions and give information as appropriate, and communicate in a professional, courteous, clear and concise manner.

Writing skills: Basic use of email, ability to take accurate and complete messages.

Organization skills: Ability to manage work processes in a neat and orderly way and to sort and alphabetize. Ability to follow instructions.

System skills: Basic computer literacy and understanding of office systems, ability to type and enter data.

Knowledgeable and compliant with all hospital, State and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.

Brigham and Womens Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status.



BRIGHAM AND WOMENS HOSPITAL I CARE STANDARDS



The I CARE Standards guide me in my interactions with patients, family members, visitors, colleagues, and neighbors in my workplace and surrounding community to optimize the Brigham experience and help fulfill my role in our mission of providing seamless, high quality patient and family centered care.



C. I WILL COMMUNICATE MY COMMITMENT TO HIGH QUALITY PERFORMANCE

A. I WILL APPEAR AND ACT AS A PROFESSIONAL

R. I WILL RESPECT ALL INDIVIDUALS

E. I WILL EXTEND MYSELF