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MSP Client Partner

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POST DATE 9/15/2016
END DATE 10/14/2016

Digital Intelligence Systems, LLC Dallas, TX

Dallas, TX
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


Job Snapshot


EXPERIENCE: Not Specified

EXPERIENCE: Not Specified

Job Description

MSP Alliance Client Partner

The MSP Alliance Client Partner is an individual contributor with Regional/National responsibilities as part of the MSP Alliances team and reports directly to the Director, MSP Alliances. The purpose of the role is to build and maintain strong relationships with the MSPs within the high volume accounts DISYS supports to ensure account growth, strong positive year over year performance, positive SLAs and Scorecards, and improving DISYS rankings and coverage within the assigned account(s).

. Requirements:

* The MSP Alliance Client Partner will be regionalized personnel with around 4-8 years' experience in the MSP realm that has worked with high volume national accounts and have a proven success rate in their prior role both in sales/alliances and in delivery coordination. MSP Experience can include any of the top MSPs - TAPFIN, ProUnlimited, GRI, Pontoon, Allegis, Agile1, Randstad, Kelly, Bartech, ZeroChaos, and others.

* Possesses strong relationship building skills.

* Self-starter who works well independently as well as in a collaborative environment.

* Possesses strong analytical, critical thinking, and problem solving skills.

* Demonstrated success in achieving sales goals and growth.

* Ability to effectively implement sales strategies to gain new relationships and maintain and grow existing relationships to achieve accounts growth targets.

* Demonstrates drive and leadership and respect to both internal support teams (recruiting, onboarding, account management, etc.) and external clients (MSP, hiring managers).

* Responsible or account learning and knowledge transfer thru the routines with our client success profile and recruiting teams.

* Work with recruiting team leads to move opportunities thru the job process

* Ability to effectively communicate with DISYS Executive Leadership and within client environment.

* Possesses excellent presentation (in person and over the phone/web-ex), communication (written and verbal), and negotiation/influencing skills.

* Ability to travel, as necessary, typically 25-50%

* Bachelor's degree in Business or Marketing or Communications or Sales curriculum preferred.

Specific Duties/Responsibilities:

* This role is open to individuals that have worked with or on the Verizon account and has established relationships with both the MSP team and Hiring Managers. Must have proven success with working with Verizon. Current MSP is TAPFIN. Prior MSP is Bartech. Working with either MSP as an Account Executive representing a Staffing company or an MSP employee supporting the Verizon account experience and relationships are acceptable.

* The Client Partner will have a mixed responsibility of doing

* Sales and Account Alliance with the focus on working with the MSP (about 70%), pushing resumes to the MSP and hiring managers and influencing them to interview and to hire, VMS coordination, coordinating interviews and onboarding hires, and maintaining relationships with consultants, and

* Working with a dedicated Recruitment Team (about 30%) providing guidance, reviewing submitted candidates, establishing priorities, and helping to maintain an updated requirements data sheet.

* Responsibilities will include building strong valuable relationships with the MSP account management teams, working hand in hand with the DISYS Account Executives, selling and building relationships with managers/Account Stakeholders (Procurement/Dir/VP/C-level) and coordinating with the Recruiting team for a streamlined process to service the client.

* The Client Partner will also be heavily responsible for maintaining and improving the Account Statuses and Metrics/SLAs/Scorecards to ensure DISYS becomes one of the top suppliers at Verizon along with steady account growth and minimum 5% fill ratio on all openings.

* This role is exclusively for Verizon that will have main locations in Dallas, Atlanta, Tampa, New Jersey, CA and other small locations. The Client Partner will be responsible for all overall account for all locations. This role will have expectations of 25% to 50% travel to personally meet and maintain relationships with the MSP and other stakeholders.

* Preferred locations are, in order of preference, Warren or Piscataway NJ or Dallas TX or Atlanta GA.

MSP Alliance Client Partner Job Requirements
MSP Alliance Client Partner

Other General Duties/Responsibilities

* Responsible for performing follow-up with clients on a regular basis and scheduling regular meetings/conference calls with the clients individually or with DISYS management

* Must maintain regular contact with prospects via email or telephone. Must hold a minimum of 10 phone or in-person meetings with new prospects or follow-ups with existing prospects/hiring managers and referrals on a weekly basis.

* Attend client specific events or calls, conferences, user group events, business expos, job fairs, and seminars as requested by Client, DISYS Management or voluntarily.

* Effectively communicates with and engages internal DISYS teams (ex. Global Services, Delivery/Recruiting, Account Management, Marketing, Proposals, Accounting, Onboarding/HR, etc.) as necessary to collaborate on prospective client needs.

* Research resumes targeting qualified candidates to assume new employment and consultant contract opportunities.

* Electronically tracking and organizing new and existing client information including contact information, meetings, contract changes, concerns, and new consultant requests.

* Organizing interviews between DISYS consultant candidates and clients.

* Provide weekly written status reports to DISYS management and update regularly the DISYS CRM tool (SalesForce) and Candidate Tracking System (Bullhorn) or other.

* Maintain and update contact database weekly. Coordinate with Account Executives to provide leads and opportunities.

* Maintain confidentiality of information processed, as appropriate.

* Adhere to company policies and procedures.

* Demonstrate ability to exchange information clearly and concisely and to present ideas, report facts and other information.

* Maintain attendance standards.

* Excellent working knowledge of PC/Word/Excel/Power Point processing and data management.

* Good communication and organizing skills.

* Exhibits accuracy when working with details.

* Maintain and follow safety/security practices.

* Perform other related duties, as assigned. Related duties as required are duties that may not be specifically listed in the class specification or position description, but that are within the general occupational series and responsibility level typically associated with the employee's class of work.

MSP Alliance Client Partner
Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. Email recruitinghelp @ to contact us if you are an individual with a disability and require accommodation in the application process.