Manager Benefits, Absence and Disability Management

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POST DATE 9/13/2016
END DATE 7/19/2017

Northwestern Memorial Healthcare Chicago, IL

Chicago, IL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


* Own all employee benefit inquires for designated regions

* Oversee Absence and Disability Management Operations, including system oversight with HRMS

* Track and Manage program metrics. Communicate trends to leadership

* Develop and manage budget for various benefit plans

* Responsible for policy compliance, education and communication

* Participate in Annual Benefits Open Enrollment process and answer employee questions

* Represent NM at Absence & Disability Management related external events

* Assist and/or complete tasks related to the transition of Absence Management plans for acquired or merged companies, including but not limited to: vendor transition and communication

* Oversee and guide the efforts of the Absence and Disability Coordinators, Absence and Disability Administrators and all outsourcing partner

Additional Responsibilities:

* Direct and/or manage all project, process, resource and support activities as related to benefits

* Provide team leadership and education in benefit products

* Regulatory compliance for all plans

* Oversee process and report findings of Requests for Information (RFI) and Requests for Proposals (RFP)

* Advise and educate employees on plan offerings and communication/support services available

* Oversee plan administration to ensure compliance with plan documents and regulatory matters. Monitor regulatory changes and report findings and recommendations to the Director of Human Resources

* Manage day-to-day vendor/outsourcing relationships and vendor adherence to performance guarantees

* Implement plan design changes and maintain plan documents

* Manage project plan, oversee internal and external team members and complete Form 5500s for all benefit plans within specified timeframes

* Work with communication experts on developing employee benefit communications including but not limited to Open Enrollment Guides, integration educational pieces, targeted email verbiage, and ongoing product specific brochures/flyers

* Conduct training sessions including but not limited to New Employee Orientation, Open Enrollment Town Halls, Department Meetings, integration educational sessions, and Lunch & Learns

* Remain current on legislative and IRS changes relative to plan regulations, procedure changes and mandated disclosures

* Provide advice, guidance, and direction to HR Business Partners/HR Consultants on benefit related issues/concerns

* Assist and/or complete tasks related to the transition of benefit plans for acquired or merged companies, including but not limited to: provider coordination, communications, compliance filings, adoption agreements, and plan document changes

* Carry out special projects and benefit related responsibilities as assigned


* Bachelors degree or equivalent experience

* 5 or more years of experience in Human Resources/benefits management and project management

* Demonstrated project management skills.

* Demonstrated process improvement skills.

* Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization.

* Demonstrated analysis and problem solving skills.

* Experience working with and negotiating with external vendors.

* Experience working with and negotiating vendor contracts.

* Excellent team building skills

* Excellent verbal and written communication skills

* Outstanding coordination, facilitation, consultation and conflict resolution skills

* Management experience with complex, cross-organizational systems


* Healthcare background

* Masters degree in related field