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Manager, Epic Systems Development & Support

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POST DATE 8/10/2016
END DATE 2/27/2018

Hackensack University Medical Center Hackensack, NJ

Hackensack, NJ
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


The Mgr, Clinical Systems has expert knowledge of clinical and administrative systems as well as significant understanding of other IT disciplines. The Manager of Clinical Systems is responsible for simultaneously managing multiple clinical systems projects. The scope of project management responsibilities includes hospital-wide teams of analysts, clinical project owners, physicians, nurses, patient care administrative and technical personnel, vendors, and implementation consultants. The Manager incorporates the organization's strategic objectives in the management and evaluation of the organization's clinical and administrative information systems. 1. Integrates, coordinates and plans resources to achieve strategic goals via the management of clinical and administrative systems. 2. Organizes, manages and develops project team resources in order to effectively meet project commitments and business objectives. 3. Forms interdisciplinary project teams consisting of IT professionals, physicians, nurses, patient care administrative and technical staff to select and implement major clinical information systems. 4. Manages the design, acquisition, implementation and evaluation of administrative and clinical information systems. 5. Integrate evidence-based medicine & practice and clinical guidelines into informatics solutions 6. Develops and implements educational strategies to promote understanding of the information system life cycle. 7. Assesses the need for and implements revision or development of policies or procedures as the system design evolves. 8. Incorporates regulatory requirements such as Value Based Purchasing, public reporting, CMS, Joint commissions and NJ Department of Health and Senior Services into the clinical system. 9. Projects resources required for system implementation and support 10. Ensures the daily management, coordination, development, selection, and operation of applications software services within HUMC and among HUMC and its on-campus and remote patient care facilities. 11. Manages daily operations of CSA I and CSA II resources 12. Provides consultative services to customers and information technology teams as to workflow processes and technological solutions 13. Develops and presents oral and written communications to organizational leadership 14. Develops and implements educational strategies to promote understanding of the information system life cycle 15. Manages and approves system, operational and departmental documentation, including policies and procedures. 16. Synthesizes integrated workflows to improve procedures and process redesign 17. Manages complex projects with minimal guidance 18. Prepares cost analysis 19. Advises the Director of the impact of new applications technology and its cost-effective deployment within the department. 20. Provides on-call support for clinical applications 21. Acts as resource for CSA II & CSAI 22. Adheres to the standards identified in the Medical Center's Managerial and Organizational Competencies Working Conditions: Lifts a minimum of 20 lbs., pushes and pulls a minimum of 10 lbs. and stands a minimum of 4 hours a day. Education, Knowledge, Skills and Abilities Required: 1. Master's degree, 2 years clinical experience and 3 years Information Technology managerial or administrative experience. OR 2. Bachelor's degree, 2 years clinical experience and 4 years Information Technology managerial or administrative experience. 3. Demonstrated Project Management skills. 4. Evidence of design of complex clinical systems. 5. Evidence of implementation of complex clinical systems. 6. Evidence of maintenance of complex clinical systems. 7. Advanced technical consultation and support. 8. Design specifications of complex clinical systems. Education, Knowledge, Skills and Abilities Preferred: Licenses and Certifications Required: Licenses and Certifications Preferred: 1. Certified Professional in Healthcare Information and Management Systems or Project Management Professional Certification or Informatics Certification. 2. Epic Certification in clinical application.

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