Manager - Customer Service
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POST DATE 9/15/2016
END DATE 10/14/2016
Santa Ana, CA
JOB DESCRIPTIONJob Description:
Position Description- We are hiring for an Entry Level Leadership position. Successful candidates will be highly motivated, positive; have proven leadership abilities, customer service attitude, integrity, and a desire for professional development. Willingness to learn every day is a must as well as exceptional people skills. There is a strong potential for candidates to grow and advance within our company. You must possess a strong work ethic because our training program involves four 60 hour weeks. Integrity driven individuals with a love for people and a passion for growth are the most likely to be the best fit for our current job openings. Our Entry Level Manager in training team are engaged in direct client interaction with the support of our diverse team of professionals at an assigned location. Working as a team in a decentralized management structure empowers our teams to rapidly make decisions that impact how they perform. We keep an open-door policy for new ideas and encourage our team members to use their ingenuity to execute their duties in an experiential and results measured setting. The combination of this structure with our talented team members allows us to quickly respond to changing market conditions and to exceed the expectations of our clients. We welcome candidates with vibrant personalities and from diverse backgrounds. Responsibilities include: serving customers, providing professional guidance for families, scheduling appointments, and there is a possibility for upward mobility for the right candidate.Company Overview Our mission statement is to protect all children and serve all working people. We are an International Corporation that works with the Middle Class American Union Members and we are growing. Our company works with 45,000 union workers here who require personal customer care. As a result of the increased demand of our client base, we are looking for highly motivated workers to counsel and serve working families. Benefits Include Mentorship program Health Insurance Reimbursement Stock purchase plan (Torchmark) Retirement Plan Life insurance Qualifications: 1-3 years of customer service experience Ability to do face-to-face meetings with clients Ability to multi-task Ethical and honest business practices To apply please submit a detailed cover letter and resume. Only qualified candidates will be contacted for an interview. Knowledge of a 2nd language is an asset. Position is open until filled, with continuous review of applications. Key word: Entry Level, Customer Service, Full time, Leadership, Mentorship, advancement, growth, food service, hospitality
At a time when simply talking with a real person at a company seems impossible, Affiliates take pride in combining cutting-edge financial services with old-fashion customer service. They have served families with this personal touch for over 25 years, and each year they spend meeting with families face to face only furthers our resolve that it is the best way to serve our customers.
Here is a snapshot of our company:
- Voted #3 Top Places to Work in 2016!
- Voted Top Work Place in Albuquerque, New Mexico, Minneapolis, Salt Lake City and Orange County.
- Started in 1982
-Affiliate offices in 18 states and 7 provinces
- Headquartered in Redmond, Washington
- More than 1,000 affiliates
- Over 22% market share of Parent company
- Rated A Excellent by AM Best
- Rated AA Excellent by Standard & Poor Group for Financial Strength
- Principle subsidiary of Torchmark Corporation
- Fortune 700 company
- NYSE symbol: TMK