Manager, IT Applications

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POST DATE 9/9/2016
END DATE 2/28/2017

First American Santa Ana, CA

Santa Ana, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


First American Financial Corporation (NYSE: FAF) operates through its family of companies to help people achieve and protect their dream of homeownership. First American was named one of FORTUNE s 100 Best Companies to Work For in 2016. With experience dating back to 1889, First American is a leading provider of title insurance protection and settlement services to the real estate and mortgage industries. More information about the company can be found at

Job Description


Manages and leads a team of analysts that support integrations for various applications.


*Ensures that the team efficiently supports integration related issues.
*Establishes processes and procedures for supporitng integration related issues.
*Holds the support team accountable for timeliness and quality of support activities.
*Partners with application development teams to esnure stable and supportable releases.
*Ensures that appropriate documentation is created and maintained for all support activities.
*Responsible for ensuring that the team participates in UAT testing of future releases of integration applications
*Participates in resolving critical day to day issues.

Job Qualifications

Required Skills & Abilities:

*Excellent organizational and communication skills.
*People management skills and experience in supervisory role
*Ability to lead and maintain effective working relationships
*Ability to delegate, prioritize tasks and multi-task throughout the course of the day
*Identifies problems, researches alternatives, prepares presentations, drives solutions, tests to confirm, gains consensus, and implements solutions for issues that arise
*Strong understanding of Title Insurance and Escrow Rates and Fees.


*Bachelor s degree or equivalent combination of education and experience
*5+ years of directly related experience.