Manager, Operational Strategy, Life Company, Dover, NH or Boston, MA

Advance your management career at Liberty Mutual - A Fortune 100 Company!

It is an exciting time to join the Life Company at Liberty Mutual! We are a growing, innovative team looking for a strong Operational Strategy Leader to join our group. If you are a consultant/project manager with experience building business cases, aligning strategic frameworks, operational improvement, analytical, and have a proven track record of influencing at the senior level- then this is the next career opportunity for you!

The Manager, Operational Strategy and Process Improvement will guide the development, implementation and execution of strategic business planning and operational effectiveness initiatives. Help to determine and implement strategic analysis and re-engineering initiatives that will have a significant impact on the performance of Liberty Mutuals Life and Annuity Service Operations. Utilizes a broad understanding of trend analysis and benchmarking tools to select the most effective methodologies; and conduct short and long range planning that will support the current and future business state. Provides senior management with recommendations for actionable business plans that address complex business problems and determine key operational improvements and next generation service models.
Responsibilities:

Works independently and consults with business leaders on business planning and strategic opportunities.
Conceptualizes immediate and long-range service delivery models with respect to the strategic direction of the organization.
Drives functional problem solving efforts to identify complexities and inefficient processes, documenting current state and future workflows and engaging associates at all levels of the organization in continuous improvement of the business.
Collects and synthesizes key metrics from various sources and uses management analysis tools to complete complex analyses such as financial business case cost projections, feasibility studies, benchmark comparisons, and other reports.
Manages high priority and strategic projects which support the overall goals of the operation and require collaboration with key stakeholders, business leaders and end users.
Develops and refines performance measures, metrics and reports that support business objectives and results, including dashboard reporting and trend analysis.
Presents findings, conclusions and recommendations to senior management for actionable business plans that will address business problems, understand business results and/or size opportunities.
Leads cross-functional project teams, and serves as the technical/functional expert on cross-company initiatives; utilizing an in-depth knowledge of the key business issues and challenges in order to provide direction on behalf of the department; identifies opportunities for enterprise-wide partnerships.Bachelors degree required, advanced degree preferred....