Manager Pre-Registration Insurance Verification (Full Time)
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Job Code: 08949-124275
Parallon Business Solutions includes financial services, revenue operations, patient account services, health information management, and human resources for our non-hospital lines of business, allowing patient care delivery partners to direct all of their attention and commitment to quality patient care.
GENERAL SUMMARY OF DUTIES Responsible for the day-to-day operations of the pre-registration/insurance verification department. Performs pre-registration and insurance verification when necessary to ensure targets are met. Performs daily QA chart audits, tracks and trends performance and productivity by employee. Provides ongoing training and education. Assumes responsibility for staffing, problem solving, and leading by example. Demonstrates knowledge of human growth and development, assessment, range of treatment, and care of patients appropriate to the ages of patients served.
SUPERVISOR Central Scheduling/Insurance Verification Director or Regional Patient Access Director
SUPERVISES pre-registration and insurance verification staff
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Controls department staffing according to budgetary guidelines and as volume warrants
Performs daily QA of pre-registration/insurance verification work processes
Meets regularly with all staff one-on-one to ensure effective mentoring and high levels of performance
Tracks, trends, and reports performance by employee/department
Recognizes and Rewards outstanding performance, creativity, and teamwork on a regular basis
Daily review, maintenance, and biweekly preparation and submission of employee time sheets as required
Works closely with facilities as necessary to ensure successful integration of facility needs and SSC standards
Responds timely to requests for information or assistance from all levels
Works daily PA and Meditech reports (as defined by supervisor) to ensure accurate and timely account follow up
Defines upfront collection goals each month and works with staff to ensure goals are met per SSC standards and guidelines
Conducts monthly staff meetings and in-service
Screens applicants and performs initial interview
Other duties as assigned
High school diploma or GED required. Associate s or Bachelor s Degree preferred.
Patient Access and/or Insurance Verification experience required
Minimum 3 years management experience
Parallon Business Solutions is an equal opportunity employer, offering a great work environment, challenging career opportunities, and competitive compensation.
Last Edited: 09/08/2016