Manager Pre-Registration Insurance Verification (Full Time)

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POST DATE 9/9/2016
END DATE 10/19/2016

HCA Healthcare San Antonio, TX

San Antonio, TX
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
High School Diploma or GED


Job Code: 08949-124275


No Weekends

Parallon Business Solutions includes financial services, revenue operations, patient account services, health information management, and human resources for our non-hospital lines of business, allowing patient care delivery partners to direct all of their attention and commitment to quality patient care.

GENERAL SUMMARY OF DUTIES Responsible for the day-to-day operations of the pre-registration/insurance verification department. Performs pre-registration and insurance verification when necessary to ensure targets are met. Performs daily QA chart audits, tracks and trends performance and productivity by employee. Provides ongoing training and education. Assumes responsibility for staffing, problem solving, and leading by example. Demonstrates knowledge of human growth and development, assessment, range of treatment, and care of patients appropriate to the ages of patients served.

SUPERVISOR Central Scheduling/Insurance Verification Director or Regional Patient Access Director

SUPERVISES pre-registration and insurance verification staff


Controls department staffing according to budgetary guidelines and as volume warrants

Performs daily QA of pre-registration/insurance verification work processes

Meets regularly with all staff one-on-one to ensure effective mentoring and high levels of performance

Tracks, trends, and reports performance by employee/department

Recognizes and Rewards outstanding performance, creativity, and teamwork on a regular basis

Daily review, maintenance, and biweekly preparation and submission of employee time sheets as required

Works closely with facilities as necessary to ensure successful integration of facility needs and SSC standards

Responds timely to requests for information or assistance from all levels

Works daily PA and Meditech reports (as defined by supervisor) to ensure accurate and timely account follow up

Defines upfront collection goals each month and works with staff to ensure goals are met per SSC standards and guidelines

Conducts monthly staff meetings and in-service

Screens applicants and performs initial interview

Other duties as assigned


High school diploma or GED required. Associate s or Bachelor s Degree preferred.


Patient Access and/or Insurance Verification experience required

Minimum 3 years management experience

Parallon Business Solutions is an equal opportunity employer, offering a great work environment, challenging career opportunities, and competitive compensation.

Last Edited: 09/08/2016