Marketing Concierge Sunrise Lodge Park City Utah

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POST DATE 9/13/2016
END DATE 10/13/2016

Hilton Grand Vacations® Park City, UT

Company
Hilton Grand Vacations®
Job Classification
Full Time
Company Ref #
hc.5EAA84941895C4A3
AJE Ref #
576164520
Location
Park City, UT
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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A Concierge with Hilton Grand Vacations is responsible for greeting customers, check them in and out and respond to inquiries with accurate information regarding hours of outlet operation, hotel services, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. What will I be doing? As a Concierge, you would be responsible for greeting customers, check them in and out and respond to inquiries with accurate information regarding hours of outlet operation, hotel services, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. The primary goal of the Concierge is to ensure that our guests have an unforgettable experience that reflects the reputation and style of the Hilton brand. Answers calls from guests who have booked packages to make date changes and responds to questions concerning their upcoming vacation. Works at the resort to help direct and assist guests on the day of their tour. Basic Qualifications The ideal candidate will have at least 1-2 years of face-to-face consumer sales/marketing experience, a high school diploma (or equivalent), and excellent interpersonal and customer relations skills. Must be self-motivated and able to work a flexible schedule throughout the week including regular weekend responsibilities. A polished and professional appearance with a positive attitude and the ability to accept rejection in a proactive manner are equally essential. Vacation ownership experience a plus. Currently, Hilton Grand Vacation is a subsidiary of Hilton. We presently anticipate that, at some point in 2016, Hilton Grand Vacations will be spun off from Hilton and become an independent, public company. We do not anticipate that this change will affect your terms of employment. Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.