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Medical Information Manager

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POST DATE 9/10/2016
END DATE 11/2/2016

Shire Pharmaceutical Lexington, MA

Lexington, MA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)


Job Description
Develop and communicate appropriate, quality and timely responses to requests for medical information in North America
Develop and implement medical information support materials
Report potential adverse events and product issues to appropriate teams
Support management of medical information providers

Develop and communicate appropriate, quality and timely responses to Medical Information requests
Internally or in collaboration with Medical Communications and Global Medical Teams, develop and communicate timely, accurate responses to unique and escalated inquires
Develop medical information materials (e.g. Standard Response Letters, Frequently Asked Questions)

% of Time Job Function and Description
Support management of medical information providers
Manage compliant delivery of vendor services, including call center setup and implementation, ongoing training and reporting

A medical or scientific degree is required
2 years of experience in the biopharmaceutical industry, preferably within a matrix structure is required
2 years of experience within medical affairs, clinical research or PV/safety roles (e.g. Medical Information, Medical Communications, Pharmacovigilance/Safety)
Experience managing projects is preferred
Knowledge of medical information best practices, legal and regulatory requirements, Codes of Practice, Standard Operating Practices and guidelines is preferred

Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We have best-in-class products available in more than 100 countries across core therapeutic areas including Hematology, Immunology, Neuroscience, Lysosomal Storage Disorders, Gastrointestinal / Internal Medicine / Endocrine and Hereditary Angioedema; a growing franchise in Oncology; and an emerging, innovative pipeline in Ophthalmics.

Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.

Shire is an equal opportunity employer. Shire evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law
EEO is the Law - Supplement
Pay Transparency Policy

Reasonable Accommodations
Shire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.