Medical Office Specialist Urgent Care
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POST DATE 8/24/2016
END DATE 11/15/2016
JOB DESCRIPTIONJob Code: 24751-589
Mixed (rotating weekends)
The HCA Physician Services Group (PSG) is the physician and practice management solution for the Hospital Corporation of America (HCA). PSG operates more than 800 practices, 78 urgent care clinics, and partners with HCA s 165 hospitals to structure employed provider programs, professional service agreements, and joint ventures that offer the communities we serve high quality, cost effective care. We manage a collection of highly motivated healthcare professionals and innovative leaders who are committed to excellence in every aspect of their career.
We offer an excellent benefits package, competitive salary and growth opportunities. Join our team and share your skills and talents with the nation's largest private provider of healthcare services.
The Medical Office Specialist is a key member of the Physician Practice and provides clinical/administrative expertise to ensure all patients receive high quality, efficient care.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Working at the reception desk
Communicating with patients and providers
Scheduling, canceling, and rescheduling patient appointments
Reminding patients of upcoming appointments and tracking missed appointments
Answering multiple telephones and accurately documenting messages
Forwarding telephone calls appropriately and following up on return calls
Checking-in patients and properly documenting registration
Insurance verification and verification of patient demographics
Filing medical records
Retrieving medical records and delivering to appropriate providers or department
Filing patient and administrative files
Copying and faxing duties
Collecting co-pays and cash from patients, getting authorization on credit cards
Entering charges, payments, and balancing the day in the computer
KNOWLEDGE, SKILLS, & ABILITIES - This position requires the following minimum requirements:
Knowledge of basic office equipment including copier, fax machine, and computer.
Skill in dealing with interpersonal issues and customer relations.
Ability to handle multiple priorities at once with minimal supervision.
Ability to comprehend and follow written and verbal instructions.
Ability to organize and communicate clearly.
Ability to maintain confidentiality of patient and employee information.
EXPERIENCE - Less than one year of experience is required; however, one to three years of experience is preferred.
Last Edited: 08/23/2016