Member Services Representative - DIRECT HIRE!! Interviewing September 19th!
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Are you looking for a career in a growing industry? As a Member Service Specialist you will assist members with account resolution and ensure high quality service, regarding scheduling, consults, as well as service functions. This is a professional business environment with high call volume. Someone who would succeed in this position would be comfortable at multi- tasking, as well as meeting deadlines and being flexible to work around the business needs. With opportunity to earn up to $37,500 salary.
Responsibilities of the position:
? Represent the company in a courteous and professional manner to a large client base
? Interact with other departments to resolve issues in a timely manner
? Input member information with high degree of accuracy
? Comply with applicable regulations
? Willing to work outside the work hours when business flow is high
? Assist in mentoring and answering questions
Bilingual and Monolingual
At least 2 years? experience in a customer service environment with exceptional member experience
Computer literacy as well as 45 WPM
Knowledge of call center environment
Knowledge of medical jargon is a plus
Solid job tenure
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.
Bilingual, Call Center, CSR, Customer Service Representative