Club Information Established in 1991, The Club at Key Center is a private business and sports club comprised of formal and casual dining areas, five meeting rooms and full athletic facilities. Members are Clevelands civic, social and business leaders. The Club is ideally located on the fourth floor in The Key Center, in the heart of downtown Cleveland. Job Description This Department Head position is responsible for identifying and enrolling new Members. The Membership Director nurtures relationships with existing Members so that they will invite their friends and colleagues to join (resulting in Membership by Invitation). In addition, they attend activities with Members and their guests in order to demonstrate Pride in Belonging. The Membership Director ensures the enrollment process is complete and records Membership profile information. S/he is responsible for achieving the Clubs Membership sales goals. In addition, s/he generates a definitive sales and marketing plan to achieve departmental revenue goals. The Membership Director is an advocate and ambassador of STAR Service and understanding the critical role that Membership and exceeding expectations play in regards to the success of the operation.