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Systems Engineer (Exchange) O365

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POST DATE 9/15/2016
END DATE 5/2/2017

Charles Stark Draper Laboratory Cambridge, MA

Cambridge, MA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


Bachelor's Degree in Computer Science Information Technology Engineering or equivalent experience required. 5+ years of messaging experience / 8+ years of relevant IT experience required. Extensive and proven experience with Microsoft Exchange Experience with complementary solutions such as Microsoft Lync or Cisco Unified Communications and Mobile Device Management solutions such as AirWatch. Advanced knowledge of end to end mail flow email hygiene (AV/AS) SMTP TLS Outlook and troubleshooting email flow issues. Experience with email gateways and security appliances such as Cisco IronPort and FireEye. Proficiency with IIS DNS SMTP LDAP and network load balancers. Experience with SSL certificates and encrypted/signed email technologies. Experience with Exchange running in a virtualized environment on iSCSI/FC storage. Exposure to cloud technologies such as AWS Azure and Office 365 desired. Experience with Business Continuity and Disaster Recovery implementations processes and documentation. Excellent time management skills and the ability to prioritize and multi-task. Microsoft certifications highly recommended. Ability to define and communicate what needs to be done and successfully drive it to completion. Able to recognize troubleshoot and resolve system problems with little supervision. Excellent interpersonal organizational oral and written communication skills and a positive goal oriented attitude desired. Off-hour/on-call support is necessary. A certain degree of flexibility of schedule is required as some work (planned/unplanned) must be done outside of major production hours during pre-scheduled maintenance windows. US Citizen with ability to attain a government clearance.

Manage the Microsoft Exchange and Skype for Business infrastructure. Recommend and plan for future growth of messaging systems taking into consideration capacity planning monitoring Disaster Recovery and business continuity. Automate frequently performed tasks using PowerShell or relevant scripting languages. Maintain systems security and integrity taking corrective actions as necessary in compliance with company and industry standards and best practices. Develop and maintain compliance documentation and architectural diagrams for use in the installation configuration operation maintenance and support of the infrastructure. Provide proactive and reactive support on issues relating to the messaging infrastructure Analyze and articulate the risks benefits and opportunities associated with any change within the infrastructure. Provide assistance as a secondary resource to other specialists within the Infrastructure team.

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