Mgr Information Services-QAS (Quality Assurance Services) (70252)

POSITION DESCRIPTION POSITION PURPOSE -The Manager of Information Services - QAS (Quality Assurance Services) will be responsible for coordinating, organizing and leading all Quality Assurance activities for Supply Chain projects within the THD oirganization. This position oversees and manages several teams of QA professionals and individual contributors in providing software testing and quality assurance support for informaiton systems. Works closely with end-user groups and other IT organizations in ensuring the operational stability of new applications deployed into production and providing ongoing QA support as needed. MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES -Builds relationship with key user and store operation groups to identify and resolve business issues.Manages system development and support activities to meet user needs in a timely and cost effective manner while ensuring the right things get done as per the governance process.Manages and tracks the progress of multiple development projects. Project management and administration that include work plans, projtrac, resource planning and control, writing status reports, and preparing annual budgets.Communicates status of development design to supervisors and end users.Selects, develops and motivates assigned staff. NATURE AND SCOPE -Typically reports to a Director, Senior Manager, or Vice President.Typically have supervisory responsibilities for Engineers or Specialists at all levels.Typically requires frequent persuasion or influencing of others.Typically procedures for analyzing situations and making conclusions are diverse.Typically considers among many different options or procedures when solving problemsTypically, once given general assignments, determines priorities and defines what should be done and how to do it. ENVIRONMENTAL JOB REQUIREMENTS -Located in a comfortable indoor area. Under regular pressure to meet deadlines, quotas and/or must frequently deal with difficult issues related to people or situations.
ESSENTIAL SKILLS MINIMUM QUALIFICATIONS -Must be eighteen years of age or older.Must pass the Drug Test.Must successfully complete any required training or orientation courses. EDUCATION REQUIRED -The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED. YEARS OF RELEVANT WORK EXPERIENCE - 5 PHYSICAL JOB REQUIREMENTS -Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. ADDITIONAL QUALIFICATIONS -1-2 years of experience in a leader/ team lead capacity PREFERRED QUALIFICATIONS -1) Knowledge of Supply Chain operations and functions within the retail industry2) Extensive working knowledge of software quality assurance principles and practices and the ability to apply QA concepts in a fast-paced dynamic work environment3) Knowledge of testing methodologies and frame-works with proven experience in managling QA efforts for large scale project intitiatives4) Knowledge of HP Quality Center and/or other tools for defect management, test case development and test execution management,5) Excellent communication skills(oral and written) and people leadership and development skills6) Prior team leadership and supervisory experience in inspiring teams to attain organizational goals and objectives while enhancning professional capabilities7) Strong problem resolution and analytical skills8) Highly self-motivated, energetic, results-oriented with the ability to drive excellence9) Proven project management skills and expertise- estimating, planning, controlling, and execution, financial management capabilities10) Basic knowledge of IBM Mainframe, Unix or Windows computer development and operational environment, DB2 is a plus11) Skilled in MS Office products (e.g. Excel, Word, Project, PowerPoint, Viso, etc.)12) Working knowledge of the Home Depot software architecture, software development methodology and governance process13) Must have ability to effectively and accurately communicate status to senior management and protject teams14) Ability to collaborate and work across multiple teams, foster and build harmonious working relationships15) Experience in developing test plans, test cases, test scripts and tracking defects16) 7 plus years experience in related field; 3 to 5 of which is in a leader/ team lead capacity with strategic planning expertise17) Bachelor's degree in Computer Science or related field preferred. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES -Knowledge of MS Office and Lotus Notes.Expert proficiency with the Home Depot software architecture, methodology, and governance process.People leadership/supervisory skillsTechnical skills may include experience with one or more of: UNIX, Informix, COBOL, JAVA, Catalyst WMS and YMS, Korn Shell Scripting, Novell, Netware, nnet, Sequelink, TSO/ISPF/MVS, DB2/SQL, JCL, CSP, CICS TCP/IP, Visual Basic, Networking, and LAN administration.Problem solving and analytical skillsPresentation, facilitation and writing skills. Project management- estimating, planning, controlling, and execution