Mortgage Customer Service Associate
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POST DATE 9/17/2016
END DATE 11/29/2016
M & T Bank
JOB DESCRIPTIONMORTGAGE CUSTOMER SERVICE ASSOCIATE
499 MITCHELL ROAD, MILLSBORO, DELAWARE
Perform skilled Mortgage Servicing duties requiring simple analysis and expanded use of judgment within Retail Loan Servicing, Mortgage Customer Support team located in Millsboro, DE.
Perform exception processing and research.
Assist in resolution of complex issues.
Interact with vendors in support of procedural issues.
Interpret legal and bank documents for internal processing.
Responsible for multiple system, business and product lines.
Performs other duties as requested by management.
The incumbent works under moderate supervision and exercises reasonable judgment in performing duties.
Works with internal contacts within department or other M&T departments.
External contact with customers, attorneys, automobile and recreational finance dealers, vendors, outside agencies.
High School or GED required.
Minimum two years relevant work experience.
Associates Degree preferred.
Three to five years office experience preferred.
Demonstrated oral and written communication skills.
Good organizational and customer service skills.
Good PC skills with knowledge of MS Office products and departmental software.
Moderate problem solving skills.
Math skills necessary.
Sets examples for others with a strong work ethic.
Supports cross training activities and the ability to work in a team environment.
Flexibility to support multiple business lines.
Familiar with business terms.
Must be reliable.
Notary Public (preferred)
At M&T, we strive to be the best place our employees ever work, the
best bank our customers ever do business with and the best investment
our shareholders ever make. So when looking to advance your career,
look to M&T. As a top 20 US bank holding company and one of the best
performing regional banks in the country, we offer a wide range of
performance based career development opportunities for talented
professionals. And through our longstanding tradition of careful,
conservative and consistent management and a strong commitment to the
communities we serve, we continue to grow with a focus on the future.
APPLY TODAY AT WWW.MTB.COM/CAREERS!
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.