Mortgage Processor

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POST DATE 9/13/2016
END DATE 11/9/2016

Commerce Bank Kansas City, MO

Kansas City, MO
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


20171 Mortgage Processor (Open)

Job Category:

Grade 08 ----------------------------------------------------------------------

Location: 922 Walnut St, Kansas City, Missouri 64106 ----------------------------------------------------------------------

Job Expectations:

How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a Super Community bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers' needs!

As a Mortgage Processor, you will:

* Independently, aggressively, and proficiently process all files, including highly complex files, no matter the initial level of application completeness.

* Maintain continual, consistent, and open communication with all appropriate parties to the transaction in accordance with current Service Level Agreements (SLAs). Consistently document Loan Processing System with applicable correspondence.

* Review and evaluate applications submitted by Private Bankers and/or Residential Loan Representative (RLR) to verify completeness of application data on context.

* Order and ensure accuracy of third party vendor work; appraisal, title commitment and endorsements, tax transcript, payoff, wire instructions and closing protection letter, subordination agreements and homeowners insurance.

* Pre-underwrite files (including highly complex files) to obtain and analyze documentation, in timely fashion, regarding employment, credit, income, assets and collateral. Verify documentation meets Commerce/Investor/Agency Standards. Ensure processing and automated underwriting systems are updated to contain appropriate, consistent, and matching system data based on supporting documentation that has been obtained.

* Timely submission of file for underwriting decision. Satisfy required underwriting conditions. Communicate underwriting decision to Private Banker, applicant and/or RLR on consistent basis.

* Ensure processing system is utilized in accordance with policy and procedures (including accurate file status and all required data in compliance with government reporting requirements.)

* Timely submission of approved and complete files to the closing department.

* Process FHA & VA applications according to respective agency guidelines.

* Timely mailing of applicant correspondence in accordance with current Service Level Agreements (SLA's). This includes standard policy-required applicant correspondence regarding needed file documentation, looming deadlines, general milestone communication points and decisions. For Private Banking loans, this communication is generally with the Private Banker and/or RLR rather than the applicant.

* Ability to work overtime in peak volumes as determined by Commerce management.

*This position is eligible for a $2,500 sign on bonus

**This position is eligible for an incentive package

Work Hours: Monday-Friday (8:00-5:00)

Education: High School diploma or equivalent


* Recent first mortgage processing experience

* Knowledge of mortgage industry guidelines and regulation

* Ability to work independently while managing and meeting multiple processing deadlines

* Multi-tasked, detailed, and organized orientation

* Professional and articulate verbal and written communication skills

* Exceptional and fluent customer service skills

* Experience using a mortgage loan processing and automated underwriting system

* Familiarity with Microsoft Word


* Experience using Encompass loan origination system

* Experience using Freddie Mac and Fannie Mae's automated underwriting system

* Experience working in a Call Center Environment

* Experience working with high net-worth applicants

* Familiarity with Microsoft Excel and Access

Time Type:

Full time