NURSING DIRECTOR- Medical Nursing Unit

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POST DATE 8/31/2016
END DATE 2/2/2017

Massachusetts General Hospital(MGH) Boston, MA

Boston, MA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
Bachelors Degree


The Nursing Director for the 25-bed acute care Medical Nursing Unit is a leader and manager accountable for the delivery of high quality patient care, operating efficiencies, staff satisfaction, and compliance with hospital and regulatory policies and standards of practice.
This role is an essential leadership position within the hospital organization and encompasses oversight and management for safe, high quality patient focused care, personnel management and development, clinical operations, and the development of highly effective partnerships throughout the Department of Nursing and across all disciplines and organizational departments.

Principal Duties and Responsibilities:
Provides an environment for effective patient-focused nursing care.

* Responsible for high quality care with positive patient outcomes.

* Responsible for implementing and evaluating approved policies, procedures and standards of care necessary for the coordination and delivery of excellent patient-focused care.

* Collaborates with the registered nurse, physician, other health care professionals and assistive personnel to plan the delivery of care on the unit and to create joint protocols for patient care.

* Promotes an environment that is sensitive to the culturally diverse needs of patients and employees.

* Evaluates the outcomes of patient care, uses patient satisfaction information to recommend and integrate appropriate changes.

* Facilitates placement and progression of staff nurses in the clinical recognition program.

* Actively participates on committees for ongoing development of nursing practice.

* Responsible for direct clinical nursing practice, preserves the integrity of provider/patient relationship.

Personnel Management

* Interviews, hires, and evaluates unit based staff.

* Manages and supervises direct patient care providers, assistive and support personnel on the patient care unit.

* Promotes the development of patient care teams engaging unit based staff in decision -making process.

* Delegates responsibility and authority to appropriate staff.

* Implements corrective action according to hospital policy.

* Collaborates with nursing and hospital educational resources to facilitate learning experiences for staff and students assigned to the unit.

* Maintains confidentiality, as appropriate, related to personnel management issues.


* Accountable for applying the unit budget and meeting financial targets.

* Seeks and acts upon patient, families and staff feedback and initiates appropriate action.

* Promotes, develops and evaluates processes and systems for patient care, advocates for resources and systems improvements when necessary. Identifies, initiates and leads process improvement opportunities impacting the unit.

* Accountable for compliance with hospital and regulatory standards.

* Negotiates interdepartmental resources, communicates and plans with managers of other patient care units and other departments directors and managers to ensure effective level of service to the unit.

Operations Management

* Maintains a safe environment for patient/staff.

* Directs day-to-day activities of unit based staff.

* Reviews the appropriate use of equipment, supplies, and physical facilities, holds staff accountable for safe and efficient practice.

* Participates in planning and carrying out to completion projects to improve the physical environment.


* Forms partnerships with department heads, physician leaders and other disciplines.

* Collaborates with other Nursing leaders to improve processes, outcomes and operating efficiencies.

Leads and/or participates in performance improvement activities.

* Continually evaluates quality and safety performance and identifies improvement opportunities with a focus on throughput and capacity. Plans and implements programs for improvement.

* Seeks collaboration with community health organizations to achieve positive outcomes and enhance the hospitals community presence.

Professional Development

* Engages in self-performance appraisal on a regular basis, identifying areas of strength as well as areas for professional/ practice development

* Identifies learning needs and goals on a regular basis and designs a plan to meet them.

* Maintains necessary clinical and managerial skills through continuing education and direct clinical practice.

* Establishes self as a resource in areas of the hospital where expertise may be required.

* Participates in Nurse Director and Department of Nursing leadership groups and institutional committees.

* Collaborates with leadership in identification of current and future service needs and shares responsibility for meeting these needs.

* Holds membership in one or more national nursing organizations.

* Demonstrated experience in a leadership role is preferred.

* Demonstrates ability in domain of nursing practice.

* Demonstrates leadership/managerial skill, which includes interpersonal competence, organizational skills, financial management, personnel management, hardiness and adaptability.

* Current licensure as a registered nurse in the Commonwealth of Massachusetts.

* Masters degree required, either Bachelors or Masters degree must be in nursing.

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.