National Account Credit Administrator

* Responsible for reconciling an assigned National /Major Account credit portfolio. * Determines root causes for past due receivables through research and develops a strategy to address and resolve them. * Communicates by phone and/or email with customer AP contacts, buyers, and NAMs to secure timely payments for assigned accounts. * Escalates issues and concerns to NAM?S, OSA?S and Management as well as coordinates interdepartmental initiatives to address them. * Develops positive working relationships with NAM?S, OSA?S, Branch Team Leads, NA coordinators, and all relevant internal and external customers. * Communicates status of actions and efforts on customer accounts through notes, regular updates and management reports. * Provides any necessary or requested statements and or other detail data reports for customers where required. * Understands unique platforms and payment vehicles for assigned customers. * Researches and reconciles miss-applied payments and provides customers with invoices and proof of deliveries when needed. * Monitors credit line exposure levels and reports to management reasons for customers being beyond their credit limits and out of compliance. * Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC?s mission. * Participates in special projects and performs additional duties as required.

Requirements:
EDUCATION and EXPERIENCE: High School diploma or the equivalent is required. Minimum of 3 years commercial credit and/or collections experience are required. Minimum of 2 years working with major or national type accounts is preferred. SKILLS: Excellent oral and written communications skills are required. Proficiency in MS Excel and Word is required. Knowledge of the JDE system within an AS400 format is desired. EOE