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Network Administrator I-Field Support

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POST DATE 9/16/2016
END DATE 1/18/2017

SemGroup Tulsa, OK

Tulsa, OK
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
Bachelors Degree



The Network Administrator I Field Support applies extensive knowledge of principles, theories, concepts and industry practices for designing, implementing, and maintaining enterprise data, voice, video and Industrial Control System networks. Implements and administers enterprise data, voice and video networks in a twenty-four hour, seven (7) day per week (24x7) mission critical environment for field operations.

Implement, administer and provide hardware and software support for enterprise data and voice networks with various forms of communications including provider-based IP/MPLS and VPLS, private radio, cellular and satellite.

Support enterprise Cisco VoIP telephony/UC solution and end-user requirements across multiple remote sites

Diagnose and resolve technical issues by being able to identify specific service problems impacting the environment (hardware, software, service provider, LAN/WAN, voice, etc.)

Support security policies and procedures by applying and monitoring appropriate security layers to the network

Ensure timely resolution of customer problems

Communicate priority issues and outages with key customers and management

Provide assistance to other IT team members

Performs other duties as required, which may include assignments in job classifications other than the primary assignment.


Bachelor s degree or equivalent in Electrical Engineering, Computer Science, MIS, or related field

Two (2) + years of professional IT experience with specific emphasis on WAN in field operations

Fundamental understanding of layer-2/layer-3 networks

Experience with Cisco networking hardware including switches, routers and firewalls. Cisco certifications preferred.

Experience configuring and administering licensed/unlicensed frequency radios and industrial cellular modems

Experience supporting VSAT communications desirable

Experience installing and maintaining site-to-site VPN and IP/MPLS networks

Fundamental understanding of Industrial Control Systems and communications

Strong interpersonal, organizational and team skills

Solid written and verbal communication skills

Participate in 24x7 support

Extensive travel will be required approximately 80% including overnight

Additional Requirements: Interacts with all levels of personnel and senior internal and external personnel on significant matters often requiring coordination between organizations. Works under general direction. Receives guidance as to results expected and to resolve complex problems. Exercises latitude in determining activities and approaches within moderate to wide parameters.

Working Conditions: Work is normally performed in a climate-controlled environment and outside, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of a normal office environment. No environmental hazards are encountered in performance of normal job duties.

Physical Demands: Work normally requires finger dexterity and eye-hand coordination to operate computer keyboard at moderate skill level. Work may require occasional pushing, pulling, or carrying 25-pound objects such as files, documents, and computer printouts. Work involves sitting, but may involve standing and walking for brief periods. Climbing a ladder to 10 occasionally required.

* Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

* Please view Equal Employment Opportunity Posters provided by OFCCP here.

* The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

An Equal Opportunity Employer