In this role, the selected candidate will provide clear technical documentation and written procedures to ensure other members of the support organization can assist in monitoring, troubleshooting and changing complex customer environments. Job Title: Network EngineerLocation : Germantown, MDDuration : 12+MonthsLocals to MD/DC/V ONLY Face to face requiredMax Rate : $40-43/hr on C2CPlease remember they want someone from a Tier III help desk (highest escalation) from a service provider who had multiple sites and 1000 s of end users.The group supports our franchise customers, i.e. Starbucks, Taco Bell, CVS, BP Gas Stations each customer has a minimum of 100 locations and 1000 s of end users. This team is the highest level of escalation.Required: BS DegreeProvide technical support to manage a large enterprise networks.Install, configure, maintain network services, equipment and devices.Plans and supports network infrastructure.Documents network problems and resolution for future reference.Provide clear technical documentation and written procedures to ensure other members of the support organization can assist in monitoring, troubleshooting and changing complex customer environments.Runs network applications testing, and may also include running performance tests.Requires monitoring and troubleshooting of platform and OS based problems, network infrastructure and connectivity issues.Requires a thorough knowledge of routing and switching protocols.Requires good understanding of the firewall systems.Good understanding of networking technologies and concepts are required,Candidate should have quick learning skills and be able to adapt to challenging and fast paced environment.Candidate must be self-motivated and have a can do attitude.Candidate must have excellent time management skills and be very responsive to customer queries/concerns.Excellent soft skills desired.Need good interpersonal communication skills, good verbal and written communication skills. Be able to work independently and in a team environment as needed.Certifications such as CCNA and CCNP are desired.