Network Support Engineer job in Research Triangle Park, NC

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POST DATE 9/1/2016
END DATE 10/18/2016

Modis Durham, NC

Company
Modis
Job Classification
Full Time
Company Ref #
23173444.21601022
AJE Ref #
576053445
Location
Durham, NC
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

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span B Network Support Engineer job in Research Triangle Park, NC /B br   br I am looking to fill a Network Support Engineer job in Research Triangle Park, NC with a Fortune 100 Tech Company. The Enterprise Switching Team provides third level technical support on a global basis via phone, email, web and remote access for Catalyst Switching products to Cisco customers, partners and other TAC teams. In this role you will gain insight on the detailed functionality of Cisco Catalyst Switching products and partner with all distributed elements of engineering and the service chain. The ideal candidate demonstrates an aptitude and appetite for learning complex network technologies in a dynamic and fast paced environment. br B   /B br B Description: /B br ul
li This position must reside in RTP, NC. /li li Position duration will be 18 months with expectation to convert dependent on performance /li li must be available for First interviews will be via phone, with second interviews being either WebEx or in person /li li All minimum requirements are expected - the hot points for the manager are - Working knowledge of layer 2 / layer 3 protocols and technologies - Spanning Tree VLAN and VTP Ability to communicate effectively both verbally and in writing /li /ul
  br B Role & Responsibilities: /B br ul
li Provide level 3 technical support for Cisco Catalyst Switching products /li li Analyze, configure and troubleshoot layer-2 / layer-3 enterprise switched networks /li li Build moderate-to-complex lab setups to duplicate and solve customer problems /li li Develop and deliver technical trainings to global delivery partners and other TAC teams /li li Work with software engineering to improve product quality by filing software defects and testing fixes /li /ul
  br B Minimum Qualifications: /B br ul
li BS/BA degree required /li li 4+ years related experience /li li Working knowledge of layer 2 / layer 3 protocols and technologies including: /li li Spanning Tree /li li DHCP /li li Multicast /li li QoS /li li VLAN and VTP /li li Etherchannel /li li VSS /li li SPAN / RSPAN /li li Experience troubleshooting network or application performance issues /li li Ability to communicate effectively both verbally and in writing /li /ul
B   /B br B Desired Skills: /B br ul
li Software scripting (Python, Perl, JavaScript) /li li Hands-on experience with Cisco Catalyst Switches (6800, 6500, C4500, C3850/3650) /li li Cisco Express Forwarding (CEF) /li li Hands on experience using network sniffers and troubleshooting tools such as traffic generators (Ixia, Spirent, Colasoft), /li li Customer Support experience is preferred /li li Cisco Certifications: CCIE, CCNP /li /ul
  br If you are interested in the Network Support Engineer job in Research Triangle Park, NC then apply today! br   br /span