Network Voice Support Engineer 9/3/2016

Damcosoft Cary, NC

Company
Damcosoft
Job Classification
Full Time
Company Ref #
29545855
AJE Ref #
576087572
Location
Cary, NC
Job Type
Regular

JOB DESCRIPTION

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JOB TITLE : NETWORK VOICE SUPPORT ENGINEER

Job Location : Cary, NC

Interview mode : Phone and Skype

JOB DESCRIPTION:

* Ability to analyze, configure and troubleshoot large Cisco voice networks.
* Developing technical skills and knowledge, advancing beyond the fundamentals in at least one area.
* Effective planning, prioritization and organizing skills.
* Drive for continuous learning, results orientation and teamwork
* Promotes collaboration among team members
* Ability to manage crisis situation
* Solves product and network problems of moderate complexity
* Drive for continuous learning, results orientation and teamwork
* Acts as a focal point for account network problem resolution. Is a technical expert in more than one area
* Effectively utilizes lab setups to debug broad and complex problems
* Submits complete and correct DDTS reports in area of expertise with collaboration and supervision
* Solid foundation in IP network communications protocols

ESSENTIAL ELEMENTS (TECHNICAL & OTHERWISE):
Significant exposure/familiarity with the following platforms: Cisco Unified Communications Manager (7.x and above), Cisco Unity Connection(7.x and above),

* Knowledge of UCS/VMware preferred.
* Understanding of Basic Routing and Switching Concepts