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Night Auditor

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POST DATE 9/13/2016
END DATE 10/13/2016

Snow King Hotel & Grand View Lodge Jackson Hole, WY

Company
Snow King Hotel & Grand View Lodge
Job Classification
Full Time
Company Ref #
hc.1AD3B8561BE8A962
AJE Ref #
576164672
Location
Jackson Hole, WY
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
BASIC FUNCTION: The Night Auditor is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors. The Night Agent will also prepare all night clerks reports, as well as prepare for the following shift. BASIC FUNCTION: The Night Auditor is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors. The Night Agent will also prepare all night clerks reports, as well as prepare for the following shift. QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE High school graduate or equivalent. Two years of college education preferred. Two years experience in a service industry, preferably in the hospitality industry. Excellent oral and communication skills. Computer literate. Pleasant telephone demeanor BASIC FUNCTION: The Front Office Night Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors. The Night Agent will also prepare all night clerks reports, as well as prepare for the following shift. QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE High school graduate or equivalent. Two years of college education preferred. Two years experience in a service industry, preferably in the hospitality industry. Excellent oral and communication skills. Computer literate. Pleasant telephone demeanor.ESSENTIAL FUNCTIONS/RESPONSIBILITIES: Check guests in, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established. Thoroughly complete all guest transactions. Promote and sell special hotel programs. Interact with resort staff in a professional manner, assisting other department with necessary information. Complete all night clerk reports, and responsibilities. Be knowledge of all emergency procedures and Resort policies. Communicate all pertinent information to the Front Office Managers and Supervisors. Follow set procedures on posting, cashing checks, safe deposits, and refunds. Solicit guest feedback via guest comment cards. MARGINAL FUNCTIONS: Cross training in PBX, concierge, and bell podium coverage. Assist other departments as needed. Check guests in, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established. Thoroughly complete all guest transactions. Promote and sell special hotel programs. Interact with resort staff in a professional manner, assisting other department with necessary information. Complete all night clerk reports, and responsibilities. Be knowledge of all emergency procedures and Resort policies. Communicate all pertinent information to the Front Office Managers and Supervisors. Follow set procedures on posting, cashing checks, safe deposits, and refunds. Solicit guest feedback via guest comment cards. MARGINAL FUNCTIONS: Assist other departments as needed.