END DATE October 18, 2016

Night Auditor

Holiday Inn Portland Airport - Portland, OR

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  • Company
    Holiday Inn Portland Airport Holiday Inn Portland Airport
  • Location
    Portland, OR
  • Job Type
  • Job Classification
    Full Time
  • Experience
    Entry Level (0 - 2 years)
  • Company Ref #
  • AJE Ref #

Job Description

IDEAL CANDIDATE: 1. Knowledge of computer software word, excel, outlook. 2. Active Learning Understand the implications of new information for both current and future problem-solving and decision-making. 3. Critical Thinking Use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 4. Monitoring Monitoring/Assessing performance individuals, or organizations to make improvements or take corrective action. 5. Service Orientation Actively looking for ways to help people. 6. Reading Comprehension Understand written sentences and paragraphs in work related documents. 7. Social Perceptiveness Being aware of others' reactions and understanding why they react as they do. RESPONSIBILITIES: 1. Display good customer relation skills and take initiative to greet guests in a friendly manner. 2. Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys or card. 3. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. 4. Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. 5. Compute bills, collect payments, and make change for guests. 6. Record guest comments or complaints, referring customers to managers as necessary. 7. Prepare the Front Office for the upcoming shift and reset days business. 8. Assist Security and enforcement officers in emergency situation. 9. Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Ensure appearance is clean and professional. 10. Maintain confidentiality of proprietary information and protect company assets. 11. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. 12. Other duties as assigned.