Nurse Manager Main OR

The Manager has comprehensive operational authority and responsibility for designated clinical area(s). Their responsibilities include: fiscal accountability, maintaining quality and regulatory standards, maintaining a high level of patientfamily centered care and service, patient and staff satisfaction, program development, managing and developing teams, and ensuring integration with the clinical enterprise. bKey Functions and Expected Performances:b 1. bLeading: Managing Vision and Purpose, Motivating and Influencingb a. Collaborates to operationalize the mission, strategic plan, budgets, resource allocation, operational plans, and policies for the PCC, Hospitals and Vanderbilt Clinic. b. Creates vision, sets objectives, and manages multiple activities aligned with the organizational mission. c. Recognizes and rewards desired performance. Supports retention of staff through the use of techniques consistent with the Elevate framework. 2. bCommunication: Active Listening and Communicating Clearly (verbal and written)b a. Develop an environment of trust, fairness, consistency and confidentiality with team members and with other internal and external customers consistent with VUMC Credo. b. Listens and seeks clarification through Elevate rounding. Completes rounding log and uses findings to develop solutions to identified issues within scope of accountability. c. Shares knowledge with others across multiple disciplines and across departments. Represents needs and interests of direct reports to all levels of the leadership structure. Communicates effectively orally and in writing. 3. bStandards and Accountability: Accountability, Clinical Quality Management and Service Orientationb a. Leverages the performance development process of goal setting, ongoing assessment, coaching and performance evaluation to achieve goals. Accountable for formal evaluation of staff. b. Accountable for the delivery of quality patient care. Interprets policies and procedures to staff and patientsfamilies. c. Accountable for ensuring that clinical assignments are based on patient care needs and demonstrated staff competencies. d. Accountable for a safe, therapeutic, customer-friendly environment and addresses customer service issues. Actively utilizes information from customers regarding satisfaction to improve the care delivery system. Monitors satisfaction outcomes and coaches care team members as required. e. Accountable for clinical leadership utilizing evidence based standards. f. Develops and implements area specific quality plan linked to organizational goals. Supports evidence based changes to clinical practice. Utilizes data sources to monitor established internal and external benchmarks. Uses appropriate processes and models to monitor and proactively manage risk. g. Monitors and manages safe and effective patient through put. Address barriers and identifies resources required to maintain patient flow that meet area volume goals. Outpatientprocedural: Measures and contributes to improvement in patient access, cycle times, and patient wait times. Coaches staff on access, cycle time and wait time improvement strategies and practices. h. Implements area specific policies and practice guidelines in accordance with VUMC policy and regulatory standards using standardized tools and instruments. i. Defines space requirements and monitors the effective utilization of assigned space within the Patient Care Center. Promotes space utilization that supports the vision of the PCC. Proposes changes in space allocation. 4. bDeveloping People: Developing and Retaining Top Talent, Identifying and Recruiting Top Talentb a. Recognizes development needs and identifiescreates development opportunities (e.g. special assignments) within own groupdiscipline. b. Accountable for development of individual and team competenceperformance. c. Accountable for staff retention. Supports retention of staff through leading activities designed to make VUMC an employer o