OTM Support Consultant 9/8/2016

Confidential Company Atlanta, GA

Company
Confidential Company
Job Classification
Full Time
Company Ref #
29680461
AJE Ref #
576120556
Location
Atlanta, GA
Job Type
Regular

JOB DESCRIPTION

APPLY
POSITION: OTM SUPPORT CONSULTANT

LOCATION: ATLANTA GA ( 2 MONTHS IN SCHENECTADY, NY)

DURATION: LONG TERM. (Full Time)

APPLICATION MAINTENANCE, TROUBLESHOOTING AND ON-CALL SUPPORT

Providing technical support for OTM on daily basis

Diagnose, Design and implement corrections for production problems

Coordinate with other IT Support groups for problem resolution

Coordinate with offshore team

Answer user questions on system functionality

Provide combine (onsite and offshore) status to client on daily basis.

Travel (10%-20%) to different client sites to support business user.

OTM TECHNICAL EXPERIENCE REQUIRED:

Creating/modifying SQL queries & agent work flows to support constantly changing business needs.

Saved SQL queries

CSV and DB.XML export/import

OTM FUNCTIONAL EXPERIENCE PREFERRED:

Shipment Planning and tendering

Air/Ocean Shipments

YOU SHOULD HAVE:

5+ years of OTM experience

Good knowledge of SQL (Oracle) is required.

GTM knowledge is preferred.