OTM Support Consultant
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POST DATE 9/8/2016
END DATE 12/19/2016
JOB DESCRIPTIONPOSITION: OTM SUPPORT CONSULTANT
LOCATION: ATLANTA GA ( 2 MONTHS IN SCHENECTADY, NY)
DURATION: LONG TERM. (Full Time)
APPLICATION MAINTENANCE, TROUBLESHOOTING AND ON-CALL SUPPORT
Providing technical support for OTM on daily basis
Diagnose, Design and implement corrections for production problems
Coordinate with other IT Support groups for problem resolution
Coordinate with offshore team
Answer user questions on system functionality
Provide combine (onsite and offshore) status to client on daily basis.
Travel (10%-20%) to different client sites to support business user.
OTM TECHNICAL EXPERIENCE REQUIRED:
Creating/modifying SQL queries & agent work flows to support constantly changing business needs.
Saved SQL queries
CSV and DB.XML export/import
OTM FUNCTIONAL EXPERIENCE PREFERRED:
Shipment Planning and tendering
YOU SHOULD HAVE:
5+ years of OTM experience
Good knowledge of SQL (Oracle) is required.
GTM knowledge is preferred.