Ocean Import Supervisor
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POST DATE 9/9/2016
END DATE 10/8/2016
JOB DESCRIPTIONOcean Import Supervisor
Oversees and ensure that the calculation of tariffs and price conversions are correct.
Converts and verifies shipment weight and volume.
Uses rate charts to convert foreign currency to U.S. Dollars.
Communicates by e-mail, telephone and fax with foreign operations and local customers and/or import brokers.
Assist with arrangements of transportation and ensures timely delivery of shipments and prompt and accurate documentation and invoicing.
Duties and Responsibilities:
*Oversees coordination with customer, truckers and shipping lines for the import department.
*Complete processing of all documentation required including invoicing, certificate of origin and import declaration, if required.
*Supervise import handling, follow-up, tracking and tracing, problem identification and timely resolution.
*Ensure the team follows all established procedures.
*Provide feedback to employees and assist them with difficult tasks.
*Act as a primary liaison with the customers.
*Ensure maximum profitability by overseeing cost effective rates negotiation with service providers.
*Security training classes is a must.
*Monitor, on an ongoing basis, all aspects of the operation in the Import department, including booking, shipments and related paperwork. *Act as a resource for the staff assisting when necessary.
*Review information published on KN's Intranet system daily.
*Immediately report problems, operation disputes or discrepancies to Department Manager.
*Build close and strong relationship with our customers (internal as well as external).
*Identify areas of our business which require improvements i.e. operations processes, cost control.
*Supervisor is responsible for providing training to new employees as well as evaluating the need of training within the existing staff.
*Provide feedback to the team member on a regular basis. Assist employees as needed.
*Comply and enforce company policy.
*Read and work in accordance with Quality Management Work Instructions and Procedures (ISO 9001).
*Observe and enforce safety rules within the department.
Skills / Education / Experience:
*The ideal candidate will have 2-3 years work experience in as a Supervisor in freight forwarding; solid knowledge of Imports/Supply Chain *Excellent communication skills both verbal and written are required.
*Ability to delegate and multitask is a must.
*Education College Degree, BBA, Bachelors Degree, International Business
*Background in International Business
*Travel during the first week of employment to KN Chicago office or Atlanta office to attend Seafreight Training is required.
Kuehne + Nagel is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status or disability with respect to employment opportunities.