On-Call Coordinator - ReqCode 5318866
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Exciting Opportunity for a Qualified On-Call Coordinator in Home Care ~
Become A Senior Advocate!Home Care Black Stone is a proud member of Almost Family, a leading provider of home health nursing, rehabilitation and personal care services. Our Senior Advocacy Mission raises the bar with programs designed to achieve better outcomes for our patients. For over 30 years, we have developed a culture that fosters innovation, clinical excellence, and integrity.Why consider choosing a career with us? Because we are committed to helping you achieve your goals. As a member of our Senior Advocacy Care Team, we are confident you will achieve more for your career with industry-leading specialty programs that enhance care and promote better outcomes for patients. Receive courses to advance your skills as a geriatric specialist. You will also enjoy the support of a progressive group along with great benefits, competitive pay, and flexible schedule options to fit your lifestyle. If a long tradition of world-class caring is important to you, consider joining our team. You'll feel right at home.
Statement of Responsibility:
The On-call Coordinator is responsible for answering phone calls after hours, scheduling for cancellations and new cases, and forwarding questions/calls/problems to the appropriate person as well as documenting all phone calls. The On-Call Coordinator will contact the On-Call Nurse for all clinical problems/questions.
Qualifications and Skills:
Education and Experience:
* High school degree or equivalent.
* Previous experience in home care or scheduling preferred.
* Excellent customer service skills.
* Good phone etiquette.
* Ability to interact with all levels of personnel.
* Effective organizational skills with attention to detail.
* Ability to function in a team environment.
* Effective written and verbal communication skills in English.
* Ability to work from home.
*** Must be available to train M-F day time hours for 1 week ***
If you have a passion for seniors, a special place awaits you on our Senior Advocacy Team!
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