On - Site Endoscopic Specialist
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POST DATE 8/16/2016
END DATE 12/19/2016
JOB DESCRIPTIONON-SITE ENDOSCOPIC SPECIALIST
Sigma Systems is looking to hire an On-site Endoscopic Specialist.
* Face-to-face customer support, including OR, SPD and Biomed
* Daily maintenance and management of products
* Maintain the instrument sets so that they are always in good working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all devices; trouble shoot video and instrument issues in the O.R.; inspection of the instruments and documentation of their functionality
* Training and education for the OR and supporting departments
* Designing process improvements to improve efficiencies and reduce repair costs.
* Tasks will vary depending on the agreement with the account and will generally include:
* Video tower / system set-up and support,
* Inspection, repair, troubleshooting and replacement of devices
* Monitoring, reporting and facilitating repair/ exchange transactions.
* Transporting, cleaning/sterilization and packaging of instruments after use.
Candidates should have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment.
* A minimum education level of a high-school diploma with related experience
* 2-4 years of experience in medical repair, sales, or services management
* Possess exceptional organizational skills and the ability to multi-task
* MS Office - proficient user as role will need to work with spreadsheets and reporting