Operations Coordinator 9/1/2016

Jones Lang Lasalle Washington, DC

Company
Jones Lang Lasalle
Job Classification
Full Time
Company Ref #
43214BR
AJE Ref #
576051550
Location
Washington, DC
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
Position Title
Operations Coordinator

Auto Req ID
43214BR

Job Description

The Facility Coordinator will provide support to the Site and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved.

RESPONSIBILITIES:

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Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators.
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Deliver an exceptional quality of service, as reflected by client feedback.
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Coordinate site operations accordance with all agreed policies, procedures and contract scope.
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Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.
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Manage repairs and maintenance, minor works and other work requests, tracking to completion.
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Assist with the coordination and scheduling of maintenance activities.
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Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
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Assist in the procurement of vendors and services as required.
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Coordinate the delivery of site amenities which may include: fitness, food services, massage, transportation, support space planning activity and building churn/moves as required and acting as the site key point of contact.
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Provide coordination and support events, meeting and conference facilities as required.
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Provide the following services as may be applicable to the site: reception and guest support, new hire orientation, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes.
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Assist in carrying out safety and emergency response activities as directed.
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Follow established escalation procedures and incident reporting procedures.
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Maintain and update Standard Operating Procedures (SOPs) and emergency response documentation for
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Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support JLL and / or operations, including, but not limited to: moves/reconfigurations, events, reception, and building operations.
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Actively support an environment of teamwork, co-operation, performance excellence and personal success.
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Participate in the individual performance management program, and personal development planning.
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Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements.

Finance Management / Cost Control / Profitability:

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Assist with operational reporting, budgeting, financial systems, purchasing as necessary.
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Identify and respond to any financial or budgeting related issues.
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Ensure prompt and accurate management of purchase orders in finance systems.
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Manage payments to Vendors where applicable, using available systems, complying with relevant policies.
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Seek ways to constantly reduce costs and improve operational standards.
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Ensure compliance within delegated financial and contractual authorities.

Qualifications/Experience/Personal Characteristics:

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High School diploma or G.E.D. equivalent is required.
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An Associate s or Bachelor s degree in a related field of study is preferred.
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Two to three years of experience in facilities, property management, hospitality or related field is preferred.
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Proficiency in a range of information technology tools and platforms.
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Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous.
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Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, and BMS system) is advantageous.
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Excellent communication, organization and problem solving skills.
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Ability to work independently with little supervision and effectively deal with stressful situations.
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Self-motivated; confident, energetic and flexible.

Start a lasting career with JLL today!

Total Rewards reflects JLL s investment in employees needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online. All resumes MUST BE submitted via our web site. Please reference Job 43214BR.

#LI

Full/Part Time
Full-Time

Regular/Temporary
Regular

Org Marketing Statement
About JLL

JLL (NYSE: JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate. A Fortune 500 company with annual fee revenue of $5.2 billion and gross revenue of $6.0 billion, JLL has more than 280 corporate offices, operates in more than 80 countries and has a global workforce of more than 60,000. On behalf of its clients, the firm provides management and real estate outsourcing services for a property portfolio of 4.0 billion square feet, or 372 million square meters, and completed $138 billion in sales, acquisitions and finance transactions in 2015. Its investment management business, LaSalle Investment Management, has $58.3 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit www.jll.com.

JLL is focused on winning in the marketplace and being the industry leader, executing better than anyone else and innovating to create great products and services. We operate in an atmosphere of excellence, integrity, respect and trust. We bring a sense of teamwork, inclusion and diversity in everything we pursue. Our clients see the results as we address their needs, solve their problems and bring new ideas.

As a distinguished market leader, we offer challenging career opportunities in an exciting environment. Our future success as a firm depends on our ability to attract, develop and retain the very best people in the business.

Our values define who we are, underscore our commitment to clients and provide direction for everything we do.

Our unique culture has been recognized by industry experts and our peers. We are:

A best company to work for in multiple locations around the globe, including Chicago, San Francisco, London, Ireland, Shanghai and Hong Kong.

World s Most Ethical Companies from Ethisphere Institute for seven consecutive years.

America s 100 Most Trustworthy Companies from Forbes Magazine.

#1 Top Corporate Real Estate Firm 2013 from Watkins Research Group, Inc. for six consecutive years.

This partial list of awards demonstrates our record of achievement and our commitment to fostering an award-winning culture. For further information, visit www.jll.com.

EEO Statement
EEO Statement

JLL is committed to developing and maintaining a diverse workforce, and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visit www.JLL.com for additional information on JLL s commitment to equal opportunity.