Operations Specialist- Mpls National Accounts - Eden Prairie - MN

Company Description
At C.H. Robinson Worldwide, Inc. our roots run deep. In 1905, Charles Henry Robinson started a small produce brokerage that developed the traditions and standards of service that shaped the Fortune 500 Company we are today. As a global provider of multimodal transportation and produce services, we are headquartered in Eden Prairie, MN and operate through a network of more than 7,000 employees in more than 235 offices in the United States, Canada, Mexico, Europe, Asia, South America, Australia, and the Middle East. We are the largest third party logistics (3PL) company in North America, and our services extend to more than 35,000 customers globally, ranging from other Fortune 500 companies to small businesses in a variety of industries.

Our people are our greatest asset and create a unique corporate culture that has built strong relationships with customers around the world. They execute our tradition of service on a daily basis and take pride in sustaining our dynamic leadership in the transportation logistics industry. You'll feel the energy the moment you step into one of our branches. That energy is what inspires us to find motivated individuals to join us in our quest to find solutions, develop innovative technology, and provide exceptional service to our customers.

Position Description
The Operations Coordinator position is an integral part of a successful sales team in our branch offices. This position ensures operational excellence by supporting both internal and external customers. The main focus of this position is to assist the sales team with managing carrier information and ensuring the accuracy of load information within our systems.

Responsibilities
The responsibilities for this position include:
- Customer and carrier follow-up
- Answer incoming calls
- Schedule appointments
- Dispatch loads
- Audit load information
- Complete customer requests
- Prepare documentation
- Track and Trace shipments
- Complete projects as needed

Required Qualifications
The required qualifications for this position include:
- Ability to understand and follow customer's individual guidelines
- Effective communication skills
- Strong customer service skills
- Attention to detail and accuracy
- Ability to multi-task
- Strong decision making and problem solving skills
- Ability to prioritize and manage time
- 2 years Customer Service experience

Preferred Qualifications
The preferred qualifications for this position include:
High School degree or equivalent industry experience

Benefits
We offer excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a growing Fortune 500 company.

Equal Opportunity Employer
C.H. Robinson Worldwide, Inc. Equal Opportunity / Affirmative Action Employer

If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=1332184-1867-9549