Oracle Functional CRM Consultant 8/9/2016

Confidential Company Pittsburgh, PA

Company
Confidential Company
Job Classification
Full Time
Company Ref #
28635018
AJE Ref #
575829332
Location
Pittsburgh, PA
Job Type
Regular

JOB DESCRIPTION

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JOB TITLE : CONSULTANT - ORACLE FUNCTIONAL CRM CONSULTANT

LOCATION : PITTSBURGH, PA

FULL TIME (PERMANENT) OPPORTUNITY

REQUIRED SKILLS :

* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

* At least 5years of experience within the IT sector

THE SUCCESSFUL CANDIDATE WILL BE RESPONSIBLE FOR:

* Leading Implementations on Oracle11i and R12 application in the area of Oracle Customer relationship management.

* Perform role of SME on business process cycles such as sales and service contracts, Depot repair, Customer returns, Subscription billing, Install based, credit check and Customers creation.

* Provide overall solution design for above business cycles using Oracle11i and R12 application modules of Oracle CRM.

* Prepare and review schedule to execute the project.

* Requirement elicitation and documentation.

* Preparing Solution Design using Oracle Applications and manage various phases of the project.

* Understanding of differences in R11i and Oracle R12 version.

* Configuration of modules and impact assessment/ re-design of custom components in R12 environment.

* Preparing Functional Design Document

* Requirement gathering and fit-gap analysis.

* E2E Integration testing and support user acceptance testing.

* Mentoring and coordinating offshore team.

TECHNOLOGY/FUNCTIONAL SKILLS

* Experience in the Oracle11i and R12 Application Domain.

* Minimum 5years of Oracle Application functional expertise in Oracle CRM modules of Oracle R11 / R12 E-Business suite.

* ERP Implementation experience in Hi-tech business industry.

* Experience in Gap analysis, package evaluation, implementation, upgrade, testing and user training in Oracle Modules

* Experience in managing large and complex programs

* Experience working with multiple teams across geographical locations.

* Should have strong analytical skills, should be team-oriented with excellent multi-tasking and coordination skills.

* Minimum 4 end to end Implementations including upgrade experience

* Should possess strong communication skills.

* Should be effective at problem solving and decision-making.

Leadership and Communication

* Ability to provide Oracle consulting in client engagements so as to influence business and IT

* Ability to earn trust and build credibility with clients across functional areas

* Good communication, analytical, interpersonal and presentation skills

DOMAIN

* Knowledge and exposure to Hi-tech business industry preferred