Order Administrator - Tucson
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POST DATE 8/16/2016
END DATE 10/16/2016
JOB DESCRIPTIONReturning Candidate*
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ORDER ADMINISTRATOR - TUCSON
ORDER ADMINISTRATOR - TUCSON
# of Openings
8/15/2016 11:26:00 AM
MORE INFORMATION ABOUT THIS JOB:
SUMMARY OF RESPONSIBILITIES:
Responsibilities include order processing, purchase order and contract review. Provide high level of customer support via phone and electronic correspondence. Monitor order ship dates and provide timely order acknowledgement. Back up Quotation and other Order Processing administrators within Order Operations team as needed. Applicant must possess high degree of organization, communication and customer service / support skills.
Responsible for processing customer orders and change orders within internal guideline procedures. Including the acceptance and auditing of written customer purchase orders, terms and conditions. % of time: 60%
Proactively access and monitor order delivery systems including web, phone, email, and fax for the timely processing of incoming orders. % of time: 10%
Verify orders include all required documentation and information, including but not limited to, export compliance forms, letters of credit, freight forwarder information, correct ship to / bill to addresses, shipment and payment terms. % of time: 10%
Verify prices and provide product description / information based on available data, using price lists and related information. % of time: 5%
Verify stock availability and enter orders for shipment of product. % of time: 5%
Monitor scheduled ship dates and provide customer order acknowledgements within internal guidelines and procedures. Notify customers, sales representatives and distributors of any delays. % of time: 5%
Maintain appropriate order files and records including the above referenced documents, information and customer correspondence. % of time: 5%
Answer sales and marketing phones, responding to customer/potential customer/sales engineer/ distributor / Bruker subsidiary inquiries.
Responsible for responding to sales and marketing correspondence related to sales orders.
Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
1-3 years sales administration experience from sales, order entry and marketing perspective with integrated ERP system. Accounting background, a plus.
Excellent written and verbal communications skills with an understanding of audience-appropriate tone and demeanor.
Requires knowledge of word processing and data base programs. Specific experience with MS Office Suite, Outlook, and SAP preferred.
Requires the ability to handle high volumes of e-mail and phone correspondence in an organized and timely manner.
Requires excellent planning and organizational skills. Detail oriented. Shows proven ability to work under pressure and time constraints.
Must work well with others in a team environment.
High School education required. AA or AS business degree, a plus.